Friday AM 10.3.14

Written By: Elizabeth

LY Lunch Sales: $2315
Projected Sales: $2555
TY Lunch Sales: $2236
+/- : short 3% from LY and $319 PS
Lunch Covers: 139
Avg PPA: $16.09

Weather: Beautiful and sunny. Low 80s

Any Special events going on?: Day 1 ACL

Who worked?: Joel, Alex, Sophia, Lynn CL> Ruthy Host, Hiroe FR, Jonathan SA

Flow of Business, Cuts and Ticket Times:
Great Friday lunch- filled up by 12:15 and went on a wait. We were off and on a wait so I didn't make any cuts until 1pm when I went down to just Lynn and Alex, since the restaurant was full, and slowly emptying. I kept the two of them on the rest of the shift. We stayed full until close.

I noticed Joel was taking a while to get to his tables today. One table sat for 3 minutes without being greeted, and another sat for 12 minutes before drinks hit the table. I talked to him after his shift and he said he was busy, but I would like to keep an eye on this and maybe mention it in his eval, as well talk about Sequence of Service in pre shift (ie: 1 minute to greet the table, 3 minutes to get drinks, etc) To me this is unacceptable for a table to sit for more than a minute and not get greeted.

Specials?
Bento w/roll: 17

3 Staff members that stood out (why/how):
 *Joel as mentioned above.  Would like to see him reach out for help.
*Lynn was helping prebus tables in her downtime and was very productive.
* Ruthy: I talked to her about her approach with guests and how to soften the blow with things like wait times, etc. She said she sometimes has trouble translating her Japanese to English so that's why things come out wrong sometimes.

Any VIP's in?
Old John, Ingrid and her friend Regina

Comps& Void Detail:
Kome Bucks from B2, also Kome Bucks for Bento Box contest winners Joel & Alex, Void gogo roll for Lynn, she meant to ring in a different roll. Makani

R&M needs?:

86'd items/ need more?