Thursday, October 30, 2014

Thursday AM 10.30.14

Written By: Elizabeth

LY Lunch Sales: $1277
Projected Sales: $1580
TY Lunch Sales: $2045
+/- : beat LY by 60% and PS by $465
Lunch Covers: 111
Avg PPA: $18.42!! What a day!

Weather: Sunny and warming throughout the day

Any Special events going on?: Day before Halloween.

Who worked?:  Johnny, Kate & Sophia CL. Junko host, jonathan sa, kaori fr
Clair was MIA this morning. I called and called and never heard from her until noon. She said she thought she had traded Sayo the shift, and just read her schedule wrong, and was unavailable to take my call this morning because she was going through some "personal shit" and didn't have her phone around her. Which I find very odd for Clair. But anyhow. She knows she will receive a write up

Flow of Business, Cuts and Ticket Times:
We had a slow start but a nice steady lunch after noon. everyone was on their toes, since there were only 3 on. And they all asked for help where they needed it. Everyone seemed pretty on top of things, no items were forgotten or misrung in the hurry that everyone was in. We stayed full all afternoon so no cuts were made, even up to the end.

Sophia had a table that was in a bit of  bad mood from the get go, and when she ordered the tempura lunch she then changed her mind and said she just wanted the morwiase and then when she got it she picked through it and complained to Sophia that all it was was carrots and onions. I comp'd that too. Went over to her and talked to her about the dish. Seems as if she was just in a bad mood or crotchety so I just let it go.

Sophia also had a table get upset that their Aji-tama's weren't hot. So I got some and had them heat them in the microwave, brought them out and they were happy.

Specials? Bentos

3 Staff members that stood out (why/how):
Everyone was very helpful with one another today. I would love to point out three people but with only the 3 servers on, everyone was forced to hustle and work together. Everyone kept their cool, and asked for help in all the right places.

Any VIP's in?
Kelvin and Tara. Thats it.

Comps& Void Detail:
voided Temp Lunch, Comp'd Temp Moriwase, voided something else for Kate

R&M needs?:

86'd items/ need more?

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