Wednesday PM recap 4/19/17

Written By: Dusten



LY Dinner Sales: 5197
Projected Sales : 5650
TY Dinner Sales: 4672
+/- : 10% short of LY and $978 under PS
Dinner Covers: 171
Avg PPA: 27.32


Weather: warm and sunny. 80's

Special events?:


Who worked: Ruthy, Sayo, Kelly, Liam, Sophia CL, Tori and Alyssa H, Brennan SA and Leigh FR

Flow of Business, Cuts and Ticket Times: Steady night. Went on a wait just after 6pm. Had at least 2 tables sit for over two hours. Wait times were about 30 minutes at the most. Had a tonpei-yaki take about 25 minutes. Kitchn had lots of tickets at the time. Table was fine. Pretty uneventful otherwise. I cut Alyssa and Ruthy at 8:30, Sayo at 8:40, Kelly at 9:15 and Liam at 9:45.

Specials: 17 nigiri specials, 2 aji sashimi

3 Staff members that stood out (why/how): Kelly had a bit of an emotional/attitude problem towards the end of the night... well, more like around 8:45. She did well to disguise it from me. Tori brought it to my attention when Kelly got sat long before I was ready to cut her. She later told me she was just having a bad night. I'm told this hasn't been an isolated incident this week, so maybe something to keep an eye out for.
-Had a sales contest on the Nihon Sakari sake. Liam won himself $20 Kome bucks by selling 12 glasses.

Any VIP's in? Rachel and Carlos.
There's an Asian girl with dyed silver hair and a punk-ish cut, True Nguyen is her name. She always gets a bottle of Snow Maiden and spends a good amount of money. She had a reso, but had only 5 people when they arrived. She said she booked the party for 6 online, but someone got sick. We had a 7-top on the waitlist. I explained the cancellation policies and I could see her tense up. I told her as a compromise, we'd waive the fee but put them on the sales floor once we had a table open up. That way we could sit the 7 top immediately. Worked out well. They dropped $300+ and tipped well. Are we still calling ahead for reso's the next day that are booked online? She seemed totally unaware of the cancellation policies.

Comps& Void Detail: Kome bucks for Alyssa. Bday Taiyaki, bday parfait. $1 Kome buck off happy hour okinawa breeze. Elizabeth set it up so that there are two buttons for tracking the hana flavored sake sales, but the discount for happy hour prices do not work.

R&M needs:

86'd items/ need more: I pulled the remaining rocks glass from the trailer on Sunday. We may need to order more for backup.