Saturday, April 15, 2017

Friday PM Recap 4/14/17

Written By: Leary

LY Dinner Sales:  7985
Projected Sales :  8497 (-279)
TY Dinner Sales:  8218
+/- :  +233, +3%
Dinner Covers: 278
Avg PPA: 29.56

Weather: Warm sunny day, and mild evening

Special events?:

Who worked:
Cindy, Krystin, Renee, Ruthy, Johnny Cl, Brennan SA, Emily FR, Alyssa & Chelsea H, Kelly Cktl

Flow of Business, Cuts and Ticket Times:
Busy start to the night. Had a small line at the door when we opened, and filled up by 545. Quickly hit a 45-50 minute wait. Things settled down a bit after the first wave, and the wait thinned out a bit between 730-830. I was happy things slowed down a bit because it gave me a chance to install the printer. Picked back up to a 45-50 wait. Came off the wait a little after 10, but stayed full until after 1030. Cut Kelly and Chelsea a little after 10, and 2 on at 1030.

Lots of new faces, and out-of-towners. Lots of happy new guests about the food, but we did have a couple DNLs from people that were expecting something a little different. 2 girls got the takowasa expecting something else. A lady sent back a breeze because it was too sweet. A guy wanted to try a cold sake and did not care for it.

Our first party was a 12-top booked online. It was a strange vibe. It was a woman's birthday, and she invited a bunch of people that didn't know each other. 12 were sat, and then the Bday told Renee that 2 more were showing up. There were some larger folks in there, and were barely fitting as is so I had to tell them we couldn't fit more than 12. The birthday girl wasn't happy, but I told her we would sit here 2 friends at the next available table when they arrived. She was pretty grumbley about it. When her friends arrived we got them sat in about 10 minutes. I bought them a round of drinks, and checked back with them a couple times. I knew the bday girl wasn't going to be happy, but I made sure her friends were well taken care of and happy know they would tell her how great it was.

Second reservation cancelled. I called them to let them know I'd have to charge the card, and they said that was fine.

 I installed the new printer tonight. It's working with the office computer, and I set up the scanner so we don't have to transfer files via USB. Unfortunately it isn't working with the Aloha computer. It isn't allowing me admin access to install it. They had to connect it before, because of their security firewall. I'll reach out first thing Monday morning. Can't print sales reports until then.

Specials:
Nigiri Set- 17
Bitches Brew- 7

3 Staff members that stood out (why/how):
-Good to have Chelsea back. She was a bit under the weather, but her pun game was still on point.
-Alyssa had a lot of hustle and seem to do well tonight. I meant to get some feedback from Chelsea, but forgot. I'll touch base with her tomorrow.
-Slower shift for Kelly as the cocktail, but she was super helpful during downtime. I bought her dinner since she didn't make much money.
-Krystin wasn't feeling well in the beginning of the shift, and asked if she could trade sections with Johnny. I was a little hesitant at first, but ok'd it. He surprised me and did a really great job tonight. He was on top of the section and just needed a little help here or there.  

Any VIP's in?
Not a lot of familiar faces tonight.
Jeanine was in with a friend (or sister)
Jason Clarke was in with his dad

Comps& Void Detail:
-Recovery 2 Texas Blues for 2 ladies that couldn't sit in the party room
-DNL Okinawa Breeze
-DNL Tarusake
-DNL Takowasa
-Bday Dessert
-Emp Day Off Jeanine
-FNF for Jason Clark and his dad

R&M needs:
-Sushi Bar sink is backing up again. The piece of metal that was holding down the pipe that fed to the floor drain under the dish pit broke. Not sure if we need to call Clarke Kent. Probably something Rodrigo could do.

86'd items/ need more:

1 comment:

  1. I left a message with that 12 top!! And I even stated in the call that should the party go over 12 people we would not be able to accommodate it, as the room maxes out at 12 people... grrrr!!

    ReplyDelete

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