Written By: Leary
LY Dinner Sales:8387
Projected Sales : 8415 (-799)
TY Dinner Sales: 8159
+/- : -228, -3%
Dinner Covers: 269
Avg PPA: 30.33
Weather: Hot & Sunny
Special events?:
Who worked:
Ruthy, Johnny, Renee, Krystin, Dusten Cl, Alyssa & Melisa H, John FR, Brennan SA, Tori Cktl
Flow of Business, Cuts and Ticket Times:
Had a line at open, and filled up by 6. Wait hit 30-40 by 630, and peaked at 1:15 by 730. There was a steady flow of guests until things slowed down a bit around 945. Off the wait at 1025. Cut Tori and Alyssa at 1015, and 2 on at 1030. Ticket times seemed good all night. There were a few times where servers were getting a little impatient with rolls, but when I checked times they were going out at 20 minutes. Sushi Bar handled the rush well.
Business came in hectic spurts tonight. No real issues with the servers, but it seemed hard for everyone to hit a steady rhythm. Myself included. Also one of those nights where everyone is constantly bumping into each other in the wait station. A good amount of misrings and voids as well.
Had an issue with a table going 30 minutes over their quote time. Unfortunately Melisa didn't let me know about it until they were 20 minutes over and the customer was red faced and yelling at Alyssa. I apologized and told the guy I would get him a table immediately. We had several tables that been closed out for over 30 minutes. A8 had been closed out for 45 minutes so I bribed them with Kome Bucks and they obliged. I bought the table a round of drinks and some edamame & shumai to help smooth things over. They seemed ok. I checked back several times and by the end they were very happy. Kudos to Krystin for making sure they received excellent service.
Specials:
Nigiri Set- 19
Whole Aji- 1
3 Staff members that stood out (why/how):
-Brennan was dragging a bit in the beginning of the shift. I talked him, and he picked it up a bit.
-Peter did a really solid job as Ni Ban tonight.
-John was super helpful tonight. Always helping out during his downtime.
Any VIP's in?
-Jason & Susan
Comps& Void Detail:
-Server Misring 2 Kaki Nigiri
-Server Misring Veg Harumaki
-Server Misring Sunshine
-Server Misring 2 Kaki Nigiri
- $15 Kome Bucks
- Bday Dessert
-DNL Edamame (guest said it was undercooked, but it was fine, offered another order but declined)
-$15 Kome Bucks for some friends of Vince's
-Recovery for a round of drinks and apps for a table that went 30 minutes over their quote
R&M needs:
Lights for the Kome sign burned out again. Elizabeth, can you please call Andy in the morning.
86'd items/ need more:
2 things I forgot to mention:
ReplyDelete-We are running a little low on ones. I believe Kayo told me she has an emergency stash of change if needed before Monday.
-While making a parfait during the rush we found the green tea ice cream buried under a bunch of ice packs. I put them in a couple of containers and left them in the office for now.