Thursday AM Recap 4/20/17

Written By: Leary

LY Lunch Sales:  1184 (looked at last year to see why so slow, just a really rainy day)
Projected Sales :  1989 (-95)
TY Lunch Sales:  1894
+/- : +710, +60%
Lunch Covers:  111
Avg PPA:  17.06

Previous Days Labor: 31%
Previous Days Comps:  6%
Controllable Comps:  0%

Weather: Partially cloudy and muggy

Special events?: Some folks would say it's a holiday

Who worked:
Krystin, Lindsey, Grace, Sayo Cl, Melisa H, John FR, Brennan SA

Flow of Business, Cuts and Ticket Times:
Steady lunch, but not super busy. Business came at a nice pace. We filled mostly up by 1230, and had a handful of tables waiting. Several tables got up at the same time so we got everyone on the wait list sat pretty quickly. After that it was 1 in 1 out for awhile. Started to thin out by 120, and I went 2 on to get the doubles cut. Only a few more tables in the last 30 minutes. Ticket times were good.

Specials:

3 Staff members that stood out (why/how):
-Tori put in her 2 weeks today. She got a job in social work, and has to start asap. Her last day will be May 4th. I'm happy for her, but it's going to leave quite the hole in the schedule.
-Hired Pat's friend Megan as a part time host today. I think she'll be a good addition, but she's only going to be working 3-4 shifts. Did receive several host applications today so hopefully I'll have another host hired next week.
-Sayo did a great job at the sushi bar. Very thorough close.

Any VIP's in?
-Kaila from Serendipity.

Comps& Void Detail:
-DNL: Had a table send back a Blue Fin Sashimi because they said it tasted too metallic-y. They each had a bite and sent it back.
-Guest Changed Mind for a customer who ordered a mango avocado roll for their son to be uncut. The son played with it, made a big mess, and then stopped me to ask if I could have the roll cut. I told him it would be against health code to have the roll touch the cutting board or knife after hitting a table, but I could order another. He said didn't want to pay for 2 rolls, and I told him I'd take care of it. When his rolls came out he told Krystin that his order was wrong. She showed him the sushi card, and it turns out he was wrong. We had the remake out quickly, and he agreed to pay for his mistake.  

R&M needs:

86'd items/ need more: