Friday PM Recap 4/7/17

Written By: Leary

LY Dinner Sales: 7128
Projected Sales :  7643 (+479)
TY Dinner Sales:  8122
+/- :  +994, +14%
Dinner Covers:  294
Avg PPA:  27.63

Weather: Nice cool evening

Special events?:

Who worked:
Ruthy, Renee, Krystin, Lindsey, Dusten Cl, John SA, Pat & Alyssa H, Emily FR, Tori Cktl

Flow of Business, Cuts and Ticket Times:
A little hectic of a start with equipment failures.

Sushi Bar printer (the new one) wasn't working so I swapped it out with the fry printer. Sushi printer (old fry printer) worked fine the rest of the night, but the fry printer was being a little weird it might go out over the weekend. Aloha has already shipped out a replacement that will be here Tuesday. If the Fry printer goes out before then, please reroute to kitchen printer.

Resy went down about 15 minutes into service. Elizabeth reached out to tech support and got it up and running just before went went on a wait. It was moving a little sluggish right after the reboot, but worked fine the rest of the night.

A pretty calm start to the night, but we filled up by 6 and hit an hour wait shortly after. Held at an hour wait for the next couple of hours, but had lull a little after 8 where the wait dropped down to just a few tables. Wait climbed back up to 30-40 minutes by 9. Off the wait at 10, and only few more tables came in after that. Cut Pat & Tori at 10. Ticket times were good. There was one point where the sushi bar got hammered with rolls, but Andrew jumped in and caught them up. We had a table send back a karaage that was a little under cooked. It wasn't too bad, but the pieces were on the larger side and probably just needed to sit the fryer for an extra minute. The remake came out quickly, and the table was really nice about it.      

Specials:
Nigiri Set-22

3 Staff members that stood out (why/how):
-Alyssa is really doing a great job for her first week. She really focuses on the details, and is becoming more comfortable with the guests. Very nice warm smile when she's greeting guests.
-John had another spill tonight. He had a tray full of stacked glasses, and tried to grab an empty glass rack on the way to the kitchen. He ended up losing balance of his tray, and had a pretty big spill in the wait station. We talked about not over extending himself at the end of the shift.

Any VIP's in?
Jason & Susan

Comps& Void Detail:
-FOH Error for a King Salmon Box that wasn't wiped clean
-Kome Bucks
-1 Bday dessert
-Spill for a ABW Fire Eagle that exploded in Krystin's freakishly strong hands and sprayed all over the office

R&M needs:
Fryer printer needs to replaced. Replacement will be here on Tuesday.

86'd items/ need more: