Friday AM 4.14.17

Written By: Elizabeth
(sorry, after the manager meeting I went to get a new printer and then things went haywire)

LY Lunch Sales: $2491
Projected Sales : $3215
TY Lunch Sales: $3025
+/- : +21% LY and -$190 PS
Lunch Covers: 165
Avg PPA: $18.33

Previous Days Labor: 21%

Previous Days Comps: 4%
Controllable Comps: 1.73% (makes up for Wednesday)

Weather: Sunny and beautiful 70s

Special events?: Good Friday: or, an excuse to give people a 3 day weekend


Who worked: John, Sayo, Lindsey, Clair CL, Melissa Host, Emily FR, Brennan SA

Flow of Business, Cuts and Ticket Times:
Slow start, but busy throughout. Went on a wait around 12:15- had a 6 top walk in that went into the party room, and we were on a consistent 15-20 minute wait. No long tickets (except Lindsey said a lady at her table that already left was upset about how long her Hokkaidon took- she didn't tell me this until after the lady left, and said it didn't take long at all, but I told her to get me involved next time, regardless). Clair had a lady at the sushi bar tell her that she's been coming here for 3 years and our nigiri pieces are always 2 to an order. She gave Clair the hairy eyeball when Clair said no, they are always one piece per order. Clair said the lady left her a good tip, but again, didn't tell me about this until after the fact. I told her the same thing I told Lindsey.

After the 6 top left, a 9 top came in and got the room and seemed to throw Clair off. She got a little behind and weeded, and around 1:57 I said, One on! She looked at me, and I said "Clair I think you can handle 3 minutes"...Well I ate my words because right at 2pm a two 5 tops and a 2 top walked in. I had Lindsey take the 2 5-tops since she volunteered, saying "I'll take them, since my sales are $400 less than Clair's" (another reason I don't like servers being able to see each others sales), and Clair took the remaining 2 top.

Lunch closed out pretty hectic but the teamwork was there.

Specials:

3 Staff members that stood out (why/how):
-Clair was feeling a little under the weather, pretty sure it's allergies, but nonetheless, I think it's what lead to her being a little weeded later in the shift.

Any VIP's in?
Rob, again.

Comps& Void Detail:
I greeted B1 for John and the guys started asking me about my favorite things, and they both had "lived in Japan" etc, so I ended up taking their order, and they ordered 4 pieces of Toro AND O-Toro (that's $60 worth of O-toro) We ran out of Toro and could only serve 2 pieces, so they told me to pick 2 more. I sent them 2 katsuo. And as a gift, I sent them two King Salmon. They loved everything.


R&M needs:

86'd items/ need more: