Written By: Leary
LY Dinner Sales: 4489
Projected Sales : 5454 (+559)
TY Dinner Sales: 6013
+/- : +1530, +34%
Dinner Covers: 207
Avg PPA: 29.07
Weather: Warm spring afternoon, nice cool evening
Special events?: SXSW
Who worked:
Liam, Kelly, Lindsey, Ruthy, Dusten Cl, Melisa & Leigh H, John SA, Emily FR, Tori Cktl
Flow of Business, Cuts and Ticket Times:
Started off pretty busy. Had about 6 tables walk in right at open, and a steady flow of tables followed afterward. Hit a wait a little before 6. It felt like it took a little bit for the FOH to hit a rhythm tonight. Melisa & Leigh at the host stand definitely added to that. It took some time to get them on the same page, but eventually they were getting more of a rhythm. No major issues with the servers, but one of those shifts where everyone was in each other's way. We hit a 50 min-1 hr wait by 7, and held there for most of the shift. Started slowing down around 9. Cut Tori & Melisa. Didn't come off the wait entirely until 925. Went 2 on at 930. Ticket times were good. Had 1 under-cooked Yakitori. The table was understanding, and happy with their remake. No other customer issues.
Someone puked right outside of the front door tonight. Hopeful it wasn't there too long, but Liam told me 15 minutes after close. I cleaned it up immediately. It definitely feels like SXSW.
Specials:
Whole Aji- 5
Sake Toro Sashimi- 7
3 Staff members that stood out (why/how):
-Talked with Melisa about being more assertive at the host. It turned into a bit of a lengthy conversation, and I'm realizing it's more of a personality issue than anything. She's not very assertive by nature. She considers herself still new in this position. I let her know at 4 months she is not new. She told me it took her about a year to feel comfortable at Mother's, and usually takes a year to feel comfortable enough to take ownership of a position. She also told me she didn't feel like it was her place to be assertive. I asked her to try and be a little more assertive and take more ownership of the position whether she felt like it was her place or not. Liam is training with me tomorrow night so I'll have some more time to spend with her at the host stand.
-I spoke with Ruthy about being a little more focused and prioritizing her actions more efficiently. She seemed a little upset, but I asked her if she disagreed with anything I was saying, or felt like I might be misunderstanding something. She said she understood, and would work on it.
Any VIP's in?
-Rachel & Carlos
-Spencer from Alamo
Comps& Void Detail:
-Recovery Kome Bucks for B6. I remember them from about 3 weeks ago getting a hair in their roll. I made sure to go by and make sure everything went well this time around. They said everything was good.
-FNF for Spencer
R&M needs:
-I guess Andy never came by this week to swap out our flood lights. I will follow up with him tomorrow.
-Orkin's last visit of our 30 day removal tonight. They will be taking over all our pest services on April 1st.
86'd items/ need more:
I pulled out our back up chopsticks tonight. It seems like we've been running low tonight.
Yeah someone puked in our parking lot Saturday afternoon. We saw them pull up (we were closed, thank god!) and this dude just opened the passenger door and vomited...then sat there like he was passed out. Then vomited again. Yeah....sxsw at it's finest.
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