Friday PM Recap 3/24

Written By: Chelsea

LY Dinner Sales: $7427
Projected Sales : $7683
TY Dinner Sales: $8024
+/- : 8% over LY and $341 over PS
Dinner Covers: 285
Avg PPA: $28.15

Weather: cool ish!

Special events?: Friday!

Who worked: Renee, Johnny, Krystin, Ruthy, Dusten CL. Tori Cktl, Emily FR and John SA. Patrick and Melisa Host.

Flow of Business, Cuts and Ticket Times: Started off fairly steady. Hit a 45 min wait by 6:15, hung around there until around 9 pm when it grew a little closer to an hour. Luckily it wound down from there to 15-20 min by 10. Cut Tori and Renee at 10:15, Patrick and Johnny at 10:30, Krystin at 10:35 and let Ruthy and Dusten close it down. Had a walk in 6 top at 6:35, another at 8:45, and a few 5 tops throughout the night.

Ticket times were all over the place today. Had some Agedashi Tofus hit 20-25 minutes during a rush around 7:30, some Misos run almost 15 mins because of some new way that they are prepared? A Takoyaki hit almost 30 minutes towards the later pop around 9. The sushi and rolls were coming out a lot faster, sometimes even faster than edamame. Midnight Suns were taking a while, as there weren't enough rolls premade, and there was some miscommunication if more needed to be made at one point. Emily accidentally took an Ika-yaki to the wrong place, and the refire didn't come out until almost 40 minutes after the order had been put in. Luckily, the table had a lot of food that came out in the meantime, so they were happy when it came out. No customer comps or issues for these.

Just had a couple weird incidents, one of Ruthy's tables had a woman that put a set of our chopsticks in her hair, and then tried to leave with them still in her hair. Take let me know that they were ours, so I went out and asked the woman back for them politely as they were walking out, with Dusten behind me. The woman hesitantly gave them back, and then a few minutes later, her husband came in angry that they had just spent $200 and that we were concerned about chopsticks. I tried to explain but he wasn't having it, and luckily Take was there to step in and let the man know that they're not for sale, and it doesn't matter how much they spent, that they were trying to steal our property. He gave Take an earful, but eventually left. (Although they spent $200, they hardly tipped 10%, and that was before the chopstick incident.)

Sushi bar printer ran out of paper and then didn't come back to life once the paper was replaced again around 8:45. Turning it off and back on didn't work, but then I had Toshi unplug it from the back of the machine and then plug it back in, and it started printing normally again.

Specials: Whole Aji (4) and Chef's Nigiri Set (10)

3 Staff members that stood out (why/how): Everyone was working together tonight and helping out. Good moods all around until the end when folks started running out of steam. Even then, they kept it strong and moving.

Tori accidentally clocked in as Host at first, I think I fixed it, ended up just putting her as Host from 5:30-5:30 and then Cocktail from then on. Wasn't sure how to delete the Host clock-in.

Mr Tran gave me a piece of paper with days that he can't work, but that are already on the schedule. It's Mon 3/27, Tues 3/28, Wed 3/29, Tue 4/4, and Wed 4/5. He said that after that, he can only work Thursday - Sunday, four days a week. He said that he had already let Toshi know and that Toshi had told him to let me know, but Toshi said that he told Mr Tran that he needed to find covers for those shifts, and was planning on showing him how to do it on HotSchedules after the shift, but he left before that. Toshi and I will show Mr Tran how to use Hotschedules tomorrow to release those shifts and find covers.

Any VIP's in? Kelly and Julie, Take's neighbor.

Comps& Void Detail: Emp Day Off for Kelly, FNF Avo nigiri for Julie, torotaku misring that was supposed to be negihama, one DNL Whole Aji, the girl said she comes in and orders it at least once a week and that the bones were chewy. Take said to comp it this time, so I did. Void BF Carpaccio, folks had a soy allergy and Take let us know it has soy before they made it. Birthday Taiyaki, and a Birthday pudding. $15 Promo Kome Bucks. One FNF Aburi Hamachi sent by Elizabeth.

R&M needs:

86'd items/ need more: King Salmon, Yaki-Onigiri, low on Raspberry Sake.