Wednesday Recap 3/29/17

Written By: Leary

LY Lunch Sales:  2128
Projected Sales :  2142(-238)
TY Lunch Sales:  1904
+/- :  -224, -11%
Lunch Covers: 99 (2 days in a row)
Avg PPA:  19.23

LY Dinner Sales:  5659
Projected Sales :  5936 (-737)
TY Dinner Sales:  5199
+/- :  -460,  -8%
Dinner Covers:  188
Avg PPA:  27.65

Previous Days Labor:  22%
Previous Days Comps: 5%
Controllable Comps: 0%

Weather: Warm, not a cloud in the sky

Special events?:

Who worked:
Lunch: Lindsey, Kelly, Grace, Johnny Cl, Brennan SA, Hiroe FR, Melisa H
Dinner: Lindsey, Liam, Mandy, Dusten, Sophia Cl, Tori Tr Alyssa & Melisa H, Brennan SA,
Leigh SA

Flow of Business, Cuts and Ticket Times:
It was a decent Wednesday lunch. Sushi bar never completely filled up, and the party room was never sat, but we had a steady flow of tables throughout the shift. We had a few tables on a wait at 1245, but only waited a few minutes. Cut Lindsey, and put Johnny in the back Bs at 1 since the sushi bar wasn't getting much action. Tables filled one more time around 120, and that was it. Ticket times were good. No comps or customer issues.

It was a good dinner shift overall. Had a line at the door when we opened, and steadily filled up. Hit a wait by 6, and peaked out at an hour by 730. Started slowing down by 845, and came off the wait a little after 9. Stayed full until a little after 920. Cut Melissa at 845, Lindsey at 9, and 2 on at 935. Kitchen got hit pretty hard with a couple of pops. Beorn was pretty much the second man on fry most of the shift. Ticket times were solid back there, but Steve was making double items and creating more work for himself than necessary. Sushi rolls hit 30 minutes for a little while, but no customer issues because of it.

A couple of controllable comps tonight. We had a 6-top go 20 minutes over there quote time, and they were pretty cranky about it. We had several happy hour tables camping out so there wasn't much we could do. Brought them a couple of orders of shumai on the house and apologized again. They were happy once they were sat and got some free food. Had a really strange lady get pretty upset with her Love for Sale being so sweet. I comped it and got her a Philly roll instead.

Specials:
Whole Aji- 0
Nigiri Set- 13

3 Staff members that stood out (why/how):
-Leigh did ok on a busy dinner shift. She made a couple of small mistakes, but overall a solid job.
-Alyssa did well on her train. Tori was extremely thorough as expected. Alyssa ran the board throughout the pop with some guidance on quote times. You can tell she really wants to do a good job, and taking all the direction from her trainers. She also has a good and loud irrashaimase. She is young and will probably need some time before she feels confident in the position, but did a great job for her 3rd shift.
-I'm concerned about Steve's last week. Definitely doesn't seem like the kind of person that is going to finish out strong. I see he only has 2 shifts next. It should be fine as long as we keep an eye on him.

Any VIP's in?
Tara & Kelvin

Comps& Void Detail:
-Kome Bucks
-3 Bday Desserts
-Training Meals for Tori & Alyssa
-Kome Bucks edamame for downloading app. (maybe we should have a promo comp)
-Recovery 2 shumai for going 20 minutes over quote
-DNL for a Love for Sale

R&M needs:
-I had the gasket guy come out to look at the sushi coolers. He said he had to special order them, but thinks he should be able to get replacements.
-Ice Machine cleaning is scheduled for next Wednesday at 8am.

86'd items/ need more:
-Gift Card Envelopes. I will pick some up tomorrow.