Monday AM 3.13.17

Written By: Elizabeth

LY Lunch Sales: $1719
Projected Sales : $1923
TY Lunch Sales: $1703
+/- : -1% LY and -$220 PS
Lun ch Covers:96
Avg PPA: $17.74

Previous Days Labor:28%

Previous Days Comps: 5%
Controllable Comps: 0%

Weather: Overcast and chilly in the low 60s. Sun was trying to peek out

Special events?:
SXSW Film day 1?

Who worked: John, Grace, PAtrick and Liam CL (an oversight on my part

Flow of Business, Cuts and Ticket Times:
An odd day. It never picked up until about 1:15. It was actually really dead until then. Finally around 1:30 we had almost every seat filled. Never went on a wait and it slowed down after that.

An interesting crew on today. I don't work with Grace much, but she seemed good today. John was having a little bit of an off day, misringing a few items and mishearing a few guests. He admitted to his mistakes and of being a little off. Still kept a positive attitude though.

Patrick still needs a lot of work. Had a table order tokusen for both the Chirashi and the Hokkaidon. We were out of Uni so we said they couldn't do it. But they wanted the Botan Ebi, which is $9 regularly, but the Tokusen is just a $10 upcharge, so we finally just decided to give them an additional piece of fish to make up for the Uni. He got a little confused but I worked through it with him. But his computer competency is still something that needs work.

I accidentally approved the shift for Liam to take from Johnny as Closer. I sent Johnny a message this morning reminding him that he can only swap his closing shifts with another closer, but in the end, Liam did a great job. Albiet it was very very slow but it was a good introductory shift for him and he didn't seem to struggle with it. What was nice about it is that after the shift he mentioned that doing Lunch closing sidework is easy because you basically clean the restaurant the way you would wish to receive it as a dinner opener. I thought that was good insight on his part.

I talked to Lee at the end of his shift about what happened Friday and I wrote him up. He seemed indifferent about the whole thing, even resorting to picking at his nails while I was talking to him.

3 Staff members that stood out (why/how):
see above

Any VIP's in?
Nathan
Kaila (Serendipity)
Meg & child

Comps& Void Detail:
Guest changed mind: Saba Miso- they thought it was soup
Server misring: Miso Ramen, John had a trigger finger
SIN for a guy from Fukumoto

R&M needs:
I emailed Jenna at Central TX Refuse about the trash situation. We were skipped on (early) Saturday, and then the trash guy early this morning made a huge mess. It looks like he tried to throw all the trash bags that were on the ground, into the dumpster
86'd items/ need more: