Monday PM Recap 3/13

Written By: Chelsea

LY Dinner Sales: $6183
Projected Sales : $6283
TY Dinner Sales: $6136
+/- : 1% under LY and $147 under PS
Dinner Covers: 243
Avg PPA: $25.25

Weather: sunny evening that got a bit chilly.

Special events?: SXSW Continued, Day after Daylight Savings which is National Napping Day!!

Who worked: John, Ruthy, Mandy, Clair, Krystin CL. Hiroe FR and Leigh SA. Patrick and Tori Host.

Flow of Business, Cuts and Ticket Times: Filled up pretty early, then got to a 30ish minute wait by 6. Stayed steady from there, went off the wait for a brief moment around 7-7:30, then it came back hard around 8-8:30. Wait got up to 45m then, faded to  just 20m by 9, then picked up again hard at 9:15-20. Several tables had just gotten up luckily, and the last of those tables was sat by 9:40. Had initially cut Patrick just before the last wave, but luckily he stuck around for the pop to help. Went 3 on at 9:40, and then closed with 2 on at 9:50.

Kitchen got hit hard with the first pop around 6:45, and again with the last pop around 9:30, seemed behind without an expo tonight for those rushes. No customer issues with ticket times thankfully.

Specials: none

3 Staff members that stood out (why/how):

- Leigh was pretty tired after her double today. Seemed a little discouraged throughout the shift, said she was just tired. Had a few instances where several tables all got up at once, and luckily everyone was open to helping, but I could see it wearing on her. She dropped and broke a glass while bussing A6 toward the end of the night which certainly didn't help.

- Roger left pretty angry today, and started off on a tirade behind the bar that he brought to the office. He said that most of the night (and most nights, but that he hasn't said anything before), Lee was passing tickets over to Roger and Kim, who were doing 3 rolls at a time, while he was doing just one and was moving pretty slowly. Said that Lee would go off and do some prep for the next day during the middle of the rush when his help was needed. I also noticed Lee snacking while crouched behind the bar (what's the policy on that? Not sure if it's different from FOH), and then rubbing his face/eyes/beard while standing behind the bar. I made sure to ask Toshi to ask him to wash his hands before going back to work, as he had just started grabbing tickets after that.

Any VIP's in? Lynn (former employee), Dusten, Andrew, SIN folks mentioned below.

Comps& Void Detail: Emp day off for Dusten and Andrew, SIN for Lynn, SIN for Figure 8 Coffee Roasters owners, my friend Alex was at the table with them so we sent them 3 Pork Belly pieces, Kome bucks for those. SIN for Quacks, one birthday dessert, and Patrick bought his friends a couple drinks.

R&M needs: Sushi bar and Fry printers both messed up at 7:30, but luckily they were both saved by a cartridge change.

86'd items/ need more: Duck breast, Uni, Beef carpaccio, Ramune (cooler is full and only two individual ones left in the office), Endo, Scotch tape for the office