Saturday AM Recap 3/18/17

Written By: Leary

LY Lunch Sales: 3437
Projected Sales :  3880 (-1042)
TY Lunch Sales: 2838
+/- :   -599, -17%
Lunch Covers:  170
Avg PPA:  16.69

Previous Days Labor:  21%
Previous Days Comps:  4%
Controllable Comps:  1.61%

Weather: Warm and sunny

Special events?: SXSW

Who worked:
Kelly, Liam, Mandy, Johnny Cl, John H, Leigh SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
It was a smooth and steady shift. It's been awhile since I've worked a Saturday lunch, but it seems like we got busier sooner than we usually do. We were mostly full by noon, and had a steady 1 in 1 out going for the next hour. We did start hitting a wait a little before 1. The wait hit about 30 minutes by 115. It started slowing down at 2, and we came off the wait by 215. It was surprisingly a calm last 30 minutes. Ticket times were mostly good. Had a 27 min Katsu-don at the very end because we ran out, and they had to make an order from scratch. The table was fine. No guest issues.

I was expecting a busier shift today. It was steady enough to keep people moving the whole shift, but we never got hit that hard. Everyone was ready for a busy shift, and there was a lot of teamwork which is always great to see. The SX crowds are pretty notorious bad tippers, and a couple of times servers were letting it get to them, but lots of jokes and impressions throughout the day kept the mood light. I kept reminding the staff that SX is almost over.

Specials:

3 Staff members that stood out (why/how):
-Hiroe was super helpful bussing tables and pulling stock during her down time.
-John did a solid job at the host stand.
-Leigh did a great job as the SA today. Lots of waves where 6 or 7 tables would get up at once, and she did a solid job of consolidated her actions.

Any VIP's in?

Comps& Void Detail:
Emp Day Off Chelsea
Emp Day Off Ruthy
Emp Kome Bucks Liam

R&M needs:

86'd items/ need more: