Sunday, July 16, 2017

Sunday 7/16/17 recap

Written By: Dusten

LY Lunch Sales: 2583
Projected Sales : 2816
TY Lunch Sales: 2754
+/- :7% over LY and $62 short of PS
Lunch Covers: 149
Avg PPA: 18.14


LY Dinner Sales: 6167
Projected Sales : 6220
TY Dinner Sales: 5907
+/- : 4% under LY and short of PS by $313
Dinner Covers: 201
Avg PPA: 29.39


Previous Days Labor: 19%

Previous Days Comps: 5.09%
Controllable Comps: 2.03%

Weather: 90's with some clouds.

Special events?:


Who worked: Lunch: Derek, Patrick, Renee, Mandy CL Annie H, Beoorn SA and Brennan SA
Dinner: Derek, Grace, Cindy, Ruthy, Krystin CL, Annie for Alyssa and Rachel H, John CKTL, Beorn SA and Hiroe FR

Flow of Business, Cuts and Ticket Times: Lunch was steady but not very busy. 2/3 full at 12:45 and that's about the height of it. Had to re-fire some ramen noodles in new water, so a tables ramen took a little longer. Brought out 2 Zato pieces for them and explained the situation. They were happy. Cut Derek at 2:15 and Patrick at 2:30pm.

Dinner had a more modest start than last week. Gradual build to a wait at about 7pm. No parties reserved, but had a couple larger groups walk in that we put in the PR. Things looked like they'd taper off around 8:45 but we got another pop of 2 top tables. Cut Derek and Cindy and Annie a1 9:15pm and everyone else but Kristen at 9:45pm. No ticket times.

Specials: 10 tako poke, 3 aji sashimi, 5 nigiri sets

3 Staff members that stood out (why/how): Brennan got a t-shirt. Asked that be taken from his check.

Tested a bit of Justin's ramen noodles at lunch during service. They were slimy with starch and slightly over cooked. Changed the water and re-fired the noodles. They may still have been a little soft, but they were much better. I know Daruma has different noodle cookers than we do, but the noodles are the same. I think it would be great if all new ramen chef's could get to Daruma to experience the standard for our noodle. Sun Noodle still makes a custom noodle for us, correct?

We had two separate 2-tops tables of visibly intoxicated people walk in, one right after the other. John, Cindy and Ruthy all did a great job of making everyone aware of the situations. They refused to serve them, despite multiple attempts by the first group and soon both groups left without incident or dining and dashing. Just weird to have back to back tables of drunks wander in randomly. Super proud of those three. Ruthy enjoyed herself a little too much- her table ordered a few things and then booked it out the door when refused booze. She went after them to make sure they were leaving and let them know she'd cancel their food. Nothing was made.

Rachel has a spacey, constantly overwhelmed sense about her. Maybe it is just her relative newness to the job. It's nothing terribly detrimental, but just something to keep an eye out for. For example, she wanted to put a 6-top somewhere on the floor, checked with me about where I thought we should put them. The party room was available, so that was my suggestion. It'd never even occurred to her. She just does little things like that. I'm sure she'll pick up more with practice.

Derek won Bingo tonight. I even made the cards a little harder. He took home $20 in food credit to Alamo.


Any VIP's in? Somm Rob. O.J., Taylor Kirk and GF all for lunch.
Dinner: Cheer-ups Owners. The Ladies of Saigon le Vendeur. A few regular faces.


Comps& Void Detail: Spill for open kirin light left over night. I must've missed that it didn't have a cap when I closed last night.
Another spill for a kirin that was dropped in the office. Got it cleaned up.
Grace's B2 marked 10 anago pieces meaning to mark unagi. She'd kept the menu that was clearly marked anago, but they wouldn't budge and didn't want their mistake. Comped it to guest changed mind.
Same problem with a different table and two trio rolls. They'd meant to order crunchy dynamite. There was no talking them out of their spicy tuna hankering.
FNF'd a katsuo tataki for the ladies of Saigon le Vendeur... I can never remember their names. Tebi's GF, her sister and their mom.
$15 customer Kome bucks
$10 employee kome bucks from Renee.

R&M needs: Toshi spotted two small roaches in the first bathroom around the sink this morning before opening. No other sightings at press time.

There is a BMW convertible that has been left in our parking lot for possibly several days now. I definitely noticed it last night when leaving, but Ben says he has seen it all week.

86'd items/ need more: Can we go back to having designated floor cleaning equipment for the respective departments? After a week, any new brooms look like they've been run over by a grease soaked lawnmower. That may work for kitchen and sushi bar purposes, but we probably shouldn't be dragging that mess all over the sales floor. Also, if there is more than one dustpan, no one seems to know where the second one is. Same for the deck brush. The deck brush we have now is great by the way.

2 comments:

  1. might be time to start keeping FOH broom and dustpans in the office...again.

    ReplyDelete
  2. Leary purchased some new brooms and dustpans yesterday, and I labeled them (servers/sushi bar/kitchen ALSO with labels indicating where they belong!) and put them out and let last night's folks know. He said that he would be posting a reminder message in Hotschedules soon.

    ReplyDelete

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