Written By: Chelsea
LY Dinner Sales: $4690
Projected Sales : $5125
TY Dinner Sales: $5324
+/- : 14% over LY and $199 over PS
Dinner Covers: 207
Avg PPA: $25.72
Weather: warm with a little rain pop!
Special events?: Service Industry Night
Who worked: Kelly, Sayo, Ruthy, Mandy, Clair CL, Hiroe FR, Zach SA, Patrick training Kelly and Alyssa Host.
Flow of Business, Cuts and Ticket Times: Started off steady and stayed just about full for some time, only going on the wait around 7:45. Wait got to 35m at the peak, and we were off the wait by 9. Cut Alyssa and went 3 on then, and went 2 on at 9:15 to close. Ticket times were good!
Specials: Whole Aji - 1, Suzuki Carpaccio - 9, Tako Poke - 5
3 Staff members that stood out (why/how):
- Zach was back from being off on vacation for a while, and it showed. Before 7:30, I had to go get him from the dish pit/server station area three times. Each time, at least one table had gotten up and everyone said "thank you" and "arigato" loud enough that he must have heard it, but he was over chatting away with Eli and Kohei (the first and third time, second time he was in the server station chatting with the servers). After the third time, I asked him if everything was okay and he was feeling well, and he said that he was but was just out of the swing of things from being out for a while, but would pick it up. I also asked Eli and Kohei to not distract him while he is working. After I talked to Zach, things definitely picked up, but still at his usual 85% pace. Luckily, it wasn't too busy tonight, but before he left I reminded him that most nights are much busier and he needs to keep his eyes and ears alert at all times.
- Kelly (host) is a great new addition. Very friendly and polite, loves Kome so has a lot of enthusiasm, and has a lot of FOH experience. She picked everything up pretty quickly (thankfully Pat was a superstar trainer), and said she'd feel more comfortable with Resy and the ipad after a couple shifts.
- Ruthy was very helpful as usual tonight, going around and checking in with everyone to see who needed help and picking up the slack where she could, and where Zach was lacking.
Any VIP's in? Vivian (bright outfits girl) with her bf and a friend. My friends Sam and Nicole. SIN folks listed below.
Comps& Void Detail: SIN for Barfly's, Hopfields, and another that Ruthy couldn't understand but didn't want to ask them a third time what they said. Kome Bucks from Barfly's. Void Server Misring Shio Saba (supposed to be saba miso), Summertime (supposed to be sunshine) and bottle of Usu Nigori (supposed to be a glass)
R&M needs: the side of the soft serve machine was really gross. It looked like it hadn't been wiped down in a while, and what was in the pan on the side and all over the sides looked to be bamboo charcoal, which we haven't had in a little while. Clair did her best to scrub it off, but it didn't all come up with the one scrubbing (there's just a little left on the bottom).
Update: Forgot to add that when Patrick turned off the outside fans, it knocked out the lights over the Kome letters out front.
86'd items/ need more: Tako Poke, Whole Aji
Forgot to add that when Patrick turned off the outside fans, it knocked out the lights over the Kome letters out front.
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