Saturday PM Recap 7/29/17

Written By: Chelsea

LY Dinner Sales: $7723
Projected Sales : $8120
TY Dinner Sales: $8858
+/- : 29% over LY and $390 over PS
Dinner Covers: 290
Avg PPA: $30.54

Weather: another hot one.

Special events?: national chicken wing day.

Who worked: Clair, Krystin, Ruthy, Renee, Dusten CL, John Cktl, Hiroe FR and Beorn SA, Kelly and Megan Host.

Flow of Business, Cuts and Ticket Times: Started out with a line, filled up by 5:30, were on a 40m wait by 6pm that grew to just over an hour by 6:30. Stayed around 45m - 1hr for most of the night, had a walk in 8 top at 7pm, and it was finally winding down after 9:30. Went off the wait by 10:10, cut John, Kelly, and went 3 on. Went 2 on at 10:30 to close. Ticket times were overall good, minus a couple hiccups that didn't really cause any irritated customers and just needed the one customer comp (see recovery below). Roll times reached 25m around 6pm, and nigiri pieces were around 30m around 9pm.

Specials: Mabo Tofu - 4, Whole Aji - 3, Chef's Nigiri Set - 10

3 Staff members that stood out (why/how):

- Warren walked out around 6:00. No one is really sure what happened. He had run two racks of barware through the dishwasher at the same time, but then had to rerun them because everything in it was still dirty. We let him know not to do that and why (politely, I thought!) and he was okay with it, but then about 15 mins later he was just gone. He didn't say anything to anyone, and his phone went straight to voicemail. Kohei hopped right on the dishpit and went to town picking up the huge pile that Warren left behind, and dealt with us running low on pint glasses/barware/ramekins all night, he was a real trooper. I gave him an Easy Tiger gift card.

- No real other standouts today, everyone was all hands on deck all night. It was another non stop busy shift!

Any VIP's in? My friends Sam and Nicole, the girl Julie that brings in big groups of girls to the party room. A handful of familiar faces I couldn't put names to.

Comps& Void Detail: Recovery 2 gyoza to the 9pm party room, they got sat about 10-15m late for their party because the 7pm party ordered a lot of nigiri toward the end of their meal that ended up taking a while. But it was the large group of girls (Julie, Elizabeth recently had the positive experience with them, last Friday night I think), they were running late for their reso anyway and were super happy as they always are. Their bill ended up being over $600. I bought Kohei a beer and Angel a Coke with Kome Bucks for their hard work and extra help covering what Warren left behind, $20 in Kome Bucks from the outage, Birthday temp ice cream x3, FNF Crunchy Dynamite for Sam and Nicole, DNL Endo In NY, they just said they didn't like it.

R&M needs: A7 has two feet of the base of the table that are missing the circular piece that holds it steady. It requires at least 4 wobble wedges to keep it still, as it is the two legs that are across from each other. Any way we can order just that part or have it repaired?

86'd items/ need more: running low on pint glasses, ramekins.