Tuesday Recap 6/13/17

Written By: Leary

LY Lunch Sales: 1880
Projected Sales :  2070(-71)
TY Lunch Sales:  1999
+/- : +119, +6%
Lunch Covers:  120
Avg PPA:  16.66

LY Dinner Sales:  5213
Projected Sales :  4872 (-544)
TY Dinner Sales:  4328
+/- :  -885, -17%
Dinner Covers:  168
Avg PPA:  26.76

Previous Days Labor:  21%
Previous Days Comps:  5%
Controllable Comps:  1.73%

Weather: Warm and Sunny

Special events?:

Who worked:
Jason, Derek, Kelly, Johnny Cl, Hiroe FR, Colton SA, Annie H
Derek, Kelly, Mandy, Sayo, Clair Cl, Hiroe FR, Colton SA, Annie & Rachel H

Flow of Business, Cuts and Ticket Times:
It started off as another slow lunch, but we did get a quick little pop after 1. It thinned back out by 130. Only a couple more tables in the last 30 minutes. Went 2 on at 130.

Dinner was a slow start with a pop at the very end. We didn't have much of a wait most of the night, and then had a small pop around 820. Hit a 40 minute wait at 840, and off it around 915. 2 on at 930. Only a couple 1-tops came in the last 30 minutes. Ticket times were good.

Had an issue with a couple of vegetarians served Agedashi (mentioned below). I sent out 2 tofu steaks on the house, and thoroughly apologized for the oversight by the server. They were nice to me about it, but understandably a bit upset that they had eaten meat. They said they liked the tofu steak and seemed happy by the end.

Specials:
Suzuki Sashimi- 7
Coma Soba- 3

3 Staff members that stood out (why/how):
-Had a talk with Derek at the end of the shift tonight. I was already planning on it because there has been some negative feedback given from all the managers over his past 3 shifts. There were a few things that happened tonight as well. A few smaller things at first, but then he served 2 Agedashis to a table that told him they were vegetarian. The ladies had already eaten some, and then realized the bonito flakes were probably made from fish. Although he is typically lackadaisical with bringing things to a manager's attention he realized he had messed up pretty badly, and let me know right away. I talked to him at the end of the shift and let him know that I've been reading negative feedback about his performance in the past few manager blogs. He wanted specifics I did my best to sum the issues while also trying to give him a general overview.
I told him that it sometimes feels like he's skating by through his shifts a bit. He's section maintenance can be pretty poor at times, he needs to have an increased sense of urgency, he needs to be more detailed oriented to help avoid careless comps. I admitted that maybe his calm nature might be misinterpreted, but we are accustomed to people working up to this position and really valuing it. I let him know he needs to be coming in well rested, focused, and making sure his section looks perfect at all times. Overall he was pretty surprised, and said he would work on improving his performance.
-Poor Hiroe has the patience of a Saint. The am staff were just being obvious to her trying to run food through the wait station, and she was so calm about it. I had to get on the staff about multiple times before they had any awareness of her.

Any VIP's in?
-Elizabeth with THE Jules Taylor
-Gary
-The building owner of Kome 2.0 (Rick I think)

Comps& Void Detail:
-Owner comp for a Kitchen Spec and a Tori Teba sent out to the future landlord.
-Emp Day Off for Elizabeth
-Several Kome Bucks
-EMP Kome bucks for Kelly
-3 Bday comps
-FNF for Gary (Owner of 9 Banded whiskey)
-FNF for Kemuri bartender (I forgot to write her name down)
-Guest Changed Mind for 2 Agedashi Tofus
-Recovery 2 Tofu Steaks

R&M needs:

86'd items/ need more:
There is Wycliff box with 1.5 Sho Chiku Bai in on the floor of the office. This was wrong delivery and Jason will swap out with a box of hot sake before the weekend.