Sunday 6/25/17 recap

Written By: Dusten

LY Lunch Sales: 3018
Projected Sales : 3276
TY Lunch Sales: 2395
+/- : 21% under LY and short PS by $881
Lunch Covers: 130
Avg PPA: 18.42


LY Dinner Sales: 4453
Projected Sales : 5046
TY Dinner Sales: 5636
+/- : 27% over LY and over PS by $540
Dinner Covers: 201
Avg PPA: 28.04


Previous Days Labor: 17%

Previous Days Comps: 3%
Controllable Comps: 0%

Weather: Slightly cooler this morning. Overcast. Partly cloudy and 90's during the day.

Special events?:


Who worked: Lunch: John, Derek, Lindsey, Mandy CL, Annie H, Brennan SA/FR
Dinner: Sayo, Ruthy, Krystin, Grace, Clair CL, Rachel/Annie H, Hiroe FR, Zach SA, John Cktl

Flow of Business, Cuts and Ticket Times: Lunch was fairly slow for a while. Didn't get any significant pops until a couple hours after opening. Stayed about 3/4 full most of the time. 2pm was about the busiest it got with a couple of tables waiting a short amount of time. No ticket time issues. Cut John at 2:25 and Derek at 2:45.

Dinner was fairly steady. Not the huge line out the door we sometimes have, but a steady stream of customers. We had a 7-top walk in at about 7:15. They were sat at about the same time as our 8pm reso. After that the real pop came. We went on a 30-45 minute wait. Only had one ticket time issue. Apparently there was an Austin roll ticket that went missing. We got another one rung in and sent out quickly. We stayed on a wait past 9pm a little ways. I cut Annie, Ruthy and Sayo right after. Clair took the last 15 minutes.

Specials: 7 duck soba, 1 fried fish, 0 aji sashimi.

3 Staff members that stood out (why/how): Fabian and Eli are both using chewing tobacco while working. I thought over the weekend Eli looked like he might be stashing something in his lip. Mandy confirmed this and came to me today after the shift and mentioned seeing Fabian spitting tobacco juice into the trashcan while carrying a rack of glasses to the front. While that seems like an amazing feat of coordination, I had no idea people still even chewed tobacco and I can't imagine that this is  acceptable. I didn't get the chance to talk with either of them.
-Everyone loves Brennan.
-John burned his hand slightly this morning trying to be a hero and carrying too many things. He had an over flowing teapot for Mandy's table in one hand and a tray of food in the other. Aside from his own personal safety, filling the teapots too much poses a danger for customers, who likely won't be so forgiving if scalded. He found some burn ointment, the last of it, in the first aid kit. His performance level dropped noticeably afterwords, but wouldn't allow people to help him, or at least tell people what he needed when asked. I don't know if there is some Napoleonic complex at work, but that is certainly how it seems. I spoke with him and tried to emphasize to him that knowing how to accept help and delegate his tasks to others is a necessary skill in our industry, not a sign of weakness or ineptitude. It is worth mentioning that he isn't the only one to over load when stocking drinks, or bringing back plates, but certainly a frequent offender.
-Ran a contest on old drinks again. Krystin sold 2 glasses of Cabernet. I took care of $10 of her dinner.

Any VIP's in? Lunch brought us Old John. My friends Allyson and Rose as well. Cindy's sister Mindy. John had some friends that walked in 5 minutes before closing lunch. I'm sure he couldn't help that, but let's just say no one was sending them seared kama.
Dinner brought us Patrick and his wife.
Rachel and Carlos.
Some regulars came in with a group for dinner. I recognized them but couldn't tell you their names. Older white couple. He's totally grey. She's a taller pretty blond.
A coworker of Grace's at Kemuri came in with a couple of friends. They'd had a small bottle of pearls and a beer each. John let me know after they'd been sat that the girl with the group did not need to be served any more. Grace kept an eye on the situation. A while later I hear Annie talking to someone through the bathroom door. It was the girl. She'd been in there a while and one of the guys in her party asked Annie to check on her. She didn't come out immediately, but when she did, she went back to the table and had her head down. I let Grace know that they needed to leave. I wanted to give her the opportunity to handle it, considering it they were with her coworker. Grace says she never met the girl before, and the two guys were perfectly coherent. They boxed up their food, tipped well and left. The girl looked like she had been crying.

Comps& Void Detail: FNF'd a takowasa for Mindy.
Allyson and Rose had Kome bucks.
Employee Kome bucks for Mandy, Uncle Pat, Sayo and Krystin
Guest Changed Mind for Kome Viche.
Bday 2x tempura ice cream
Sushi Bar Error Austin Roll- Long ticket time
Recover for seaweed salad and 2 zato pieces. Guest found hair in seaweed salad.
Ebi Fry Misring
Employee Day off for Patrick and for Vince.

R&M needs: Sushi bar sink is leaking into the server station again.
Continued problems with the soft-serve over the weekend. I think we even changed flavors from one day to the next? Not sure if that was a miscommunication or what, but the flavors frequently freeze over. If there were in fact two different flavors, they were definitely mixed together maybe Friday or Saturday night. I honestly don't remember. I know Vince has expressed frustration with employees basically eating the product with the same impunity as the rice and miso soup. Is the soft serve free to employees?
-I printed out recipes for the sake cocktails (okinawa breeze excluded) to post in the server station. Do not know where the laminator is, or how to use it. I left the sheet on the desk if anyone wants to help with that please.

86'd items/ need more: gyu, toro sushi