Thursday PM Recap 6/22/17

Written By: Chelsea

LY Dinner Sales: $5077
Projected Sales : $5373
TY Dinner Sales:  $6071
+/- : 20% over LY and $698 over PS
Dinner Covers: 207
Avg PPA: $29.33

Weather: a humid evening.

Special events?: none. I noticed the last 7 Yelp reviews are all 5 stars. Great job team!!!

Who worked: Sophia, Sayo, Lindsey, Ruthy, Dusten CL, John Cktl, Brennan FR and Zach SA, Rachel and Alyssa Host.

Flow of Business, Cuts and Ticket Times: Started off steady, but didn't really fill up until almost 7. Wait got to 45m at it's peak, came down after that and we were off the wait by 9:15. Went 3 on at 9:15, and 2 on at 9:30 to close. Ticket times were good.

Had a lady mishear Rachel at the host stand, and get pretty upset with her. Rachel quoted her 45m, but the lady heard 25m. Alyssa came to get me when the lady started going off on Rachel right as they were reaching 45m. The lady insisted that Rachel had said 25m, telling her, "Don't tell me I'm wrong!", wagging her finger in her face. I went over and luckily their table (it was a 4-top) had just opened up and been reset. I heard the lady out and she insisted that Rachel said 25m, I told her that Rachel probably misspoke, but that their table was ready and they could come on down and sit, and let them know I was sending something their way. They seemed fine after that, but on the way out, the lady literally did the 2000's diss thing of coughing but saying "bitch" through it to Rachel. Rachel brushed it off and said "Thanks, have a good night!" like she does to all customers, but the lady said "Don't talk to me!" as she reached the door.

Specials: Chef's Nigiri Set - 7, Whole Aji - 0

3 Staff members that stood out (why/how):

- Great to have Ruthy back. She was her usual self, helping out everyone around her and always ready for the next challenge.

- Brennan was great again as a food runner. Helped out so much with bussing when lots of tables got up at once, and on top of his food running as well.

- Ruthy and Dusten tied the former beverage menu items contest, and each got $10 Kome Bucks.

Any VIP's in? one of the members of the band Survive that did the music for the TV show Stranger Things, James and Ingrid, Zach McGrath, who is Kitchen Manager of Waller Creek

Comps& Void Detail: Recovery edamame and gyoza for the upset lady/table. FNF for Zach of Waller Creek. Birthday dessert.

R&M needs:

86'd items/ need more: sake toro sashimi