Written By: Chelsea
LY Dinner Sales: $7441
Projected Sales : $7960
TY Dinner Sales: $8057
+/- : 8% over LY and $97 over PS
Dinner Covers: 267
Avg PPA: $30.18
Weather: a cool evening.
Special events?: ROT Rally.
Who worked: Kelly, Lindsey, Renee, Clair, Dusten CL, Pat Cktl, Hiroe FR and Brennan SA, Megan and Annie Host.
Flow of Business, Cuts and Ticket Times: Started off slower than most Saturdays. Had a line at the door upon opening and almost filled up by 5:30, but then it petered off from there for a bit. Didn't get on a wait until just after 6:30, and it was a pretty short wait for a while, until almost 8 when it started to pick up. Wait got to almost an hour shortly after this. Went off the wait by 9:45, cut Megan, Pat, and went 3 on then. Renee got a couple more tables shortly after that, then we went 2 on at 9:55. Let Dusten take over and close it down by 10:30, and we were basically empty by close.
Had some miscommunication regarding the brussels sprouts at the beginning of the shift. Apparently initially we had just enough for the special, so Vince said to 86 brussels from the main menu (veg temp and moriawase). Thought it was weird and then got a lot of pushback when I let servers know, so Vince said to cancel the 86, he had enough for opening (all orders) and that he would go get more. When he was out getting more, one of the very first tables had a veggie tempura, and it didn't come out with sprouts, and the lady was pissed. Luckily we sent some sprouts out her way just in time. Just my opinion that main menu items should take precedence over specials. If we don't have enough for both, we should scrap it from the special or the special itself versus our permanent menu items.
Sold a ridiculous amount of Midnight Suns, toward the end of the night, we ran out of premade ones and it was a struggle to keep them individually coming back from the sushi bar to the kitchen. Perhaps let's have the food runners give a heads up to the sushi bar when they hear we have less than 2 premade so the sushi bar has a chance to catch up on them before more orders come in.
Specials: Chef's Nigiri Set - 19, Mussels - 6,
3 Staff members that stood out (why/how):
- Patrick was once again a superstar. Super helpful during the first couple hours when he didn't have any orders yet, and was his usual chipper and helpful self during the rest of the shift. He did forget to restock Snow Maiden while closing, but that was it.
- Everyone else was on point as they usually are on Saturdays. Since it was slower than usual, it was not too challenging for anyone. Renee got hit hard once but she powered through it well and asked for help when she needed it.
Any VIP's in? A few familiar faces, but no one too notable.
Comps& Void Detail: Voided a couple misrings: California that was supposed to be Crunchy,
R&M needs: Dumpster was not emptied this morning. It is currently overflowing.
86'd items/ need more: Yakiniku, Beef Carpaccio, duck breast, toro, uni, veggie okonomiyaki. Back to the one with squid and shrimp. Printer cartridges.
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