Monday PM Recap 6/19/17

Written By: Chelsea

LY Dinner Sales: $4128
Projected Sales : no projection listed for any dinners this week.
TY Dinner Sales: $4982
+/- : 21% over LY
Dinner Covers: 175
Avg PPA: $28.47

Weather: a warm and muggy evening.

Special events?: Juneteenth

Who worked: Derek, Johnny, Kelly, Sayo, Clair CL. Hiroe FR and no SA, Annie and Rachel Host.

Flow of Business, Cuts and Ticket Times: Started off with a little happy hour pop, then it died out for a bit. Once the sun started to set, it picked up. Almost full by 7:30, then we got hit hard at 8pm for about an hour. Wait grew to 30-40 mins during the peak, went off the wait by 9:30 and went 3 on then, cutting Annie as well. Went 2 on at 9:40 to close. Ticket times were overall good, just one 30m roll, and the customers were fine.

The flow was really wacky once we did pick up. Nobody seemed to be really ready for it, and it threw everyone in a tizzy, especially since we were down an SA. A handful of glasses and plates were dropped throughout the evening but everyone seemed to get their stride going once we were at the peak of the busy.

Specials: Kamo Soba - 4, Seared Nigiri Set - 16, Whole Aji - 1

3 Staff members that stood out (why/how):

- I like Annie, and she tries so hard. But it's really tough when we are really busy and on a wait, and people are ordering drinks while on the wait, and she's attempting to make drinks in the server station. I went in to help her as many times as I could, and other servers were as well, but it got to a point where she was just more in the way than anything else. Also, I guess she didn't get her final cocktail shift, as she seemed to not really know how to ring in orders, how to put in her tips, or run her checkout. Perhaps while she is healing, if Alyssa or Patrick could work the first half of the week so that we could have a host that can cocktail as well? Just a note that she also asked if she could work all lunches, but I let her know that other employees might prefer lunches as well, or have different availabilities but she could let Leary know. My concern with that is how much help she would need from other employees during a lunch shift, as she won't be able to get much done being alone at the host stand with just one working arm.

- Derek was better again today. He stopped in before he left asking for feedback, but also let me know that he learned a lot today about summer nights. He said he hadn't worked a shift with such a slow start and rapid pickup, but he picked up some tips on how to think/look ahead and get his timing right. He had a comment about how at his old job the chefs used to let the servers know if food was taking a while so they could do their best to time it out right when placing orders, and I let him know that we definitely used to do that and that I'd make a note of it. He's got a point, it's best for everyone involved (customers, servers, cooks/sushi bar) if everyone is on the same page with how long food is taking, especially once it gets longer.

Any VIP's in? Dusten, Director of Culinary Operations from Torchy's, Vivian (girl with blonde hair and the bright outfits and shoes)

Comps& Void Detail: Emp Day Off for Dusten, SIN for Torchy's, SIN for Weather Up or Whistlers (for some reason I can't get those two straight to save my life), voided two misring Sapporos, voided misring Grill Salmon, void a piece of misring Madai.

R&M needs:

86'd items/ need more: Hama-toro, Kome Tamago, rose. Found some Yogurt Drinks that were expired (6/17), then went to check the rest and they didn't have dates on them at all. Guessing there was just a different batch that was dated and expired, so tossed out those few and replaced with the usual ones. Matt tested the usual ones and they tasted fine.