Monday PM Recap 2/27

Written By: Chelsea

LY Dinner Sales: $4673
Projected Sales : $5130
TY Dinner Sales: $5771
+/- : 23% over LY and $641 over PS
Dinner Covers: 198
Avg PPA: $29.15

Weather: a nice cool evening.

Special events?: Brief pre-shift power outage.

Who worked: Liam, Kelly, Ruthy, Clair, Krystin CL. Leigh SA and Hiroe FR, John and Patrick Host.

Flow of Business, Cuts and Ticket Times: Started off pretty slow, and got to a wait by 7. Wait grew to 45 mins by 8 pm. John and Patrick were serving a lot of drinks! Wait died down to just about 10-15 minutes at 9 pm, so I cut Liam then. Cut Patrick at 9:15, and it started to fade pretty quickly, so went 2 on at 9:20, and 1 on at 9:45. Ticket times were overall good, one table toward the beginning had a Midnight Sun that came out way after the other rolls (kitchen had more orders than sushi bar), but she didn't complain, just looked disappointed after a bit so we took 50% off the roll.

The 6 pm party room hung around after 8, despite Ruthy letting them know at seating and at the time of their check that there was another party at 8pm. At 8:10, most of the 8 pm reso was there, so I went in there to ask how everything was and gave them another reminder, and they cleared out quickly. The 8pm reservation didn't seem to notice the delay (sat at 8:15), but I sent them two edamame on the house since there were 12 folks and they looked hungry.

Specials: Chef's Nigiri Set

3 Staff members that stood out (why/how):

- Liam got a positive call out from one of his earlier tables at B5, they told Patrick that he was very knowledgeable of the menu and had great suggestions.

- I let John know that his "Irrasshaimase" can be a bit too loud when he gets busy or stressed. It's pretty startling and both the servers and I had noticed it was almost more disruptive than helpful. He took it well and hopefully can be aware of it for the future.

- Clair let me know that she can't make the meeting Thursday, because she has a trigonometry test for school. Also, she wants to swap out the gift card she won the other day, but forgot to do so before she left.

Any VIP's in? Kenny, Rachel and Carlos, Grace and friends, HR lady from HomeAway, Patrick's doctor or something.

Comps& Void Detail: Employee Day Off for Grace, Patrick bought his doctor a drink, one Holiday Promo Bucks, one regular promo bucks, two Customer Kome bucks. SIN for Moss Consignment, Recovery edamame for party room, 50% Recovery for Midnight Sun, server misring Ebi Fry, birthday dessert for party room.

R&M needs: Lightbox in the smaller restroom hasn't come back on after the power outage. Liam accidentally knocked down the curtain separating the server station from the dry storage and it fell again when he tried to put it back up.

86'd items/ need more: Usu nigori bottles, small band aids.