Saturday PM 2/25/17

Written By: Chelsea

LY Dinner Sales: $8354
Projected Sales : $8415
TY Dinner Sales: $7517
+/- : 10% under LY and $898 under PS
Dinner Covers: 259
Avg PPA: $29.02

Weather: cool evening that got downright chilly.

Special events?:

Who worked: Krystin, Ruthy, Renee, Clair, Dusten CL, Kelly Cktl, Liam FR, Patrick SA, Tori and Leigh Host.

Flow of Business, Cuts and Ticket Times: Started off pretty steady, and then it picked up pretty hard around 5:45. Kitchen got hit pretty hard here, and some items were around 25 minutes, but no customer complaints. Wait got to 1-1.5 hours by 7, hung around 1 hr at 8, and started to taper off around 8:30. By 9:30 we were off the wait, and Krystin, Kelly, and Tori were cut. Went 3 on at 10:15, 2 on at 10:25, and let Dusten take over at 10:40. Had a 5 pm and 7 pm reso in Resy, took a 6 top reso for 9 pm over the phone earlier during service but it ended up being 4 + a high chair so we put them in the dining room and a 7-top on the wait in the party room. Didn't take the CC info since it was same day and I figured we'd reseat the party room if they weren't 6.

Specials: Whole Aji Sashimi, Chef Nigiri Set (sake-toro, snow crab, tsubugai)

3 Staff members that stood out (why/how):

- Another all-hands-on-deck night. Everyone was working together and helping each other out.

- Great to have Ruthy back, she was her usual bubbly and helpful self.

- Adopted Dusten's bingo game for the evening, Clair won a $25 Grizzelda's gift card and Dusten won $10 in Kome bucks.

Any VIP's in? Andrew, Uchiko and Swift's Attic folks, the older couple that uses the phone flashlight.

Comps& Void Detail: Emp day off for Andrew, birthday camembert for party room, void one Love For Sale misring, void one TX Surf and Turf misring, customer forgot to tell Clair no spinach. Voided grilled salmon for Ruthy, she meant salmon salad and caught it immediately.

One void for Dusten's first 1 top at S1. She came in, ordered, and then her card was declined and she said she didn't have anything else. She said she only comes up to Austin once a week from her school in San Antonio, and won't be able to make it back until next weekend. We took down her information (Illya Maxwell, 512-939-0508) and let her know we would be giving her a call Saturday to remind her to come by and clear her check. It was one Chicken Karaage, two Rock n Rolls, and one canned iced coffee. We looked her up on FB and she does indeed go to UTSA and that is her real name and phone number, so high hopes that it was an honest mistake and not intentional. Elizabeth, can you follow up with her Saturday morning? I can call when I get in if it's too busy.

Void Okonomiyaki DNL, customer said they had it a while back and it was different, I let them know we had a different recipe a while back and took it off their bill. They were happy after that and happy with their sushi rolls.

$75 open comp for an old Mercury gift card. Dusten used his Kome bucks that he won tonight.

R&M needs: Where is the basket under the computer for the checkouts?

86'd items/ need more: plastic cups