Written By:Elizabeth
LY Lunch Sales: $2853
Projected Sales : $2869
TY Lunch Sales: $2644
+/- : -7% LY and -$225 PS
Lunch Covers: 144
Avg PPA: $18.36
Previous Days Labor: 23.5%
Previous Days Comps: 5.2%
Controllable Comps: 8%
$32 in FNF but $28 in server misrings.
Weather: beautiful! 70s. Overcast but pleasant.
Special events?: Valentines weekend (observed...by the muggles)
Who worked:
Renee, John, Alex TR Patty Cakes. Clair CL. Emily FR, Tori Host, Brennan SA
Flow of Business, Cuts and Ticket Times:
Started pretty solid, filled up around noon, then cleared out around 1. It was still pretty mellow for a little while so I cut Renee. Boy was that a mistake. We not only filled up at 1:15 but we went on a wait. We stayed busy until close. Renee helped out a little bit. But the kitchen felt the second pop hard. They had a line of tickets and I caught a katsu-don going out that looked pretty terrible. A Dessert Camembert also took 20 minutes. Vince was working on some things in the office so I grabbed him to come help with the volume and get everyone back on track. After he jumped back there he was able to organize and get food out fast, but we did have some comps as a result.
I got a call this morning from a woman from the party room last night. She said she didn't see the gratuity on their check and they had left an additional grat and she wanted it refunded. So I refunded her $42 and also removed it from Lindsey's tips from last night. I talked in pre-shift about circling or making auto grat noticeable on tables.
3 Staff members that stood out (why/how):
-Renee was a little sluggish today, but also noted that she wasn't feeling well (lady time).
-Patrick had another floor training shift with Alex and they both did great. He asked for help when he needed it and helped out when he had downtime.
Any VIP's in?
tarra and kelvin
Meg- for her bday.
Comps& Void Detail:
Birthday drink for meg
Kitchen Error (long tickets) on a katsudon and camembert
Recovery pieces for a guy at the sushi bar that it took a while for Clair to greet (she was taking and inputting a 10 tops order)
R&M needs:
86'd items/ need more:
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