Saturday PM 2/11/17

Written By: Chelsea

LY Dinner Sales: $8526
Projected Sales : $8800
TY Dinner Sales: $8545
+/- :  0% over LY and -$255 under PS
Dinner Covers: 275
Avg PPA: $31.07

Weather: Lovely cool evening.

Special events?: National Don’t Cry Over Spilled Milk Day, National Make a Friend Day!, Saturday before Valentine's Day.

Who worked: Lindsey, Krystin, Renee, Clair, Dusten CL and Kelly Cktl, John SA and Hiroe training Leigh FR, Alina and Tori Host.

Flow of Business, Cuts and Ticket Times: Had a line at the door upon opening, half full by 5:10. Kitchen and sushi bar both got hit pretty hard at the beginning but it smoothed out quickly. By 5:45 the wait was up to an hour, and grew to 1.5 hours by 8 and stayed there until about 9:30, when several tables all got up at once and the wait started dying down. The party room had a reso at 5, 7, and 9 that all arrived, and there were four different 6-tops in the dining room throughout the night. Went 3 on at 10, cut Kelly and Tori at 10:15, then went 2 on at 10:30 until close. Ticket times were overall good. A few rolls hit 40 minutes towards 10 pm with the last round of tables, but no customer complaints or issues for those.

Specials: Whole Aji, none sold though :(

3 Staff members that stood out (why/how):

- Renee was very helpful and on top of things today, which was great. She got two 4 tops at opening in addition to her party in the party room, and she got it all started and going with ease. She had a good question, asked if there was an identifier we can use for items ordered toward the end of the meal, so that tables aren't sitting waiting 20-25 minutes for just one extra roll or something. Maybe not Rush, but something similar to indicate it's a smaller item that could be holding up the whole table. It happened to a couple tables throughout the course of the night, so I thought she had a good point there.

- Vince came in to help the kitchen since Daniel was out, and it was great having him around. He has a lot of great insights, looking forward to learning from him. He had a good idea of alerting the kitchen when parties of 6 or more are sat, so they can be prepared for a big wave.

- Leigh was great as food runner!

Any VIP's in? Addie and Denton, my friend from college Taylor who is in town and brought another of our college friends.

Comps& Void Detail: Recovery two edamame for the last of the 6 tops in the dining room. They were quoted 1 1/2 - 1 3/4 hours, but didn't get seated until 2 hours because of a table that ended up staying for almost 3 hours. They were initially getting pretty fussy because they had somewhere to be afterward, but they were happy once they received the edamame and were able to start ordering. FNF Takoyaki for Taylor and friend. One birthday dessert for one of the party room parties (forgot to reprint the ticket but it was a tempura ice cream).

R&M needs: During service, one of the set of 4 outlets in the kitchen popped and sparked pretty loudly and the microwave went out. Matt moved all the electrical appliances to another set of outlets and taped over the one that sparked because he was uncomfortable using it afterward. It knocked out the light box in the large restroom, but that came back on after resetting the breaker. Matt still wants to hold off on using that electrical outlet panel until we can investigate the cause of the problem, as it was pretty dangerous.

86'd items/ need more: Endo, Hotate, Tori said we are running low on TP, but she said she'll double check the trailer when she opens tomorrow.