Sunday 2/26/17 recap

Written By: Dusten

LY Lunch Sales: 2726
Projected Sales : 3145
TY Lunch Sales: 2439
+/- : 12% over LY and $419 under PS
Lunch Covers: 145
Avg PPA: 18.80


LY Dinner Sales: 5317
Projected Sales : 5586
TY Dinner Sales: 4647
+/- : -$939 under PS and under LY by 13%
Dinner Covers:187
Avg PPA: 24.01


Previous Days Labor: 20%

Previous Days Comps: 5%
Controllable Comps: 2.78%

Weather: muggy with drizzle

Special events?: RIP Bill Paxton. Fats Domino was born on this day in 1928. Oscars.


Who worked: Lunch: Krystin, Ruthy, Renee, Mandy CL Tori H, Brennan Sa and Liam FR
Dinner: Liam, Ruthy, Grace, Cindy, Clair CL, Leigh and Tori H, Patrick SA, Hiroe FR, Kelly Cktl

Flow of Business, Cuts and Ticket Times: Lunch was fairly steady. We were close to full around 12:15pm. No issues with ticket times. Things slowed an hour later and I cut Ruthy at about 1:45pm, Krystin at 2:15pm and Renee at 2:45pm.

Dinner started off with a bang. We had 50 covers walk in at opening. We were on a 30-40 minute wait less than an hour later. Maybe people were trying to beat the weather that never came. Or getting a bite before the Oscars? I have no idea. Everyone handled it very well. Things died off at 7pm or so. I cut Kelly then. We got a second pop around 7:30pm and Tori handleds the drinks with Leigh at the stand. Quote times were good. People seemed happy. Our 8pm party was pretty late showing up but all were in attendance and took good care of Grace. I heard her explain the gratuity to the gentleman that paid and he tipped on top of it. Mentioning it just in case. I cut Liam and Tori at 8:20, Ruthy at 8:45. Grace was cut at 9:20 nd Cindy at 9:45.

Specials: 7 nigiri sets and 18 bitches brew rolls.

3 Staff members that stood out (why/how): Almost all of the female servers have pretty gross habit of playing with each others hair. They are well aware of my disdain for this and even Liam has pointed out to them that it is very unsanitary. I do ask them to wash their hands, but I'd really rather they not do it in customer's line of sight... or at all.
-I noticed that Brennan uses a tray to carry everything. Someone asked him to run some spoons to a table. He grabbed a tray and a soy sauce dish to hold the spoons. While trays aren't always required, I think it does show a distinctive level of service on his part.
-Ruthy is visibly excited to be back to work, and everyone is very happy to see her too, but she needs to reel it in at times. I had a brief talk with her about professionalism on the floor after a minor incident or two. Nothing that she doesn't already know.

Any VIP's in? Jason Camacho and his GF. Mark. I can't remember who told me, but they asked him how he was doing, he responded with, "I'm dying." Yikes, poor guy. Liam's boss at his event bar tending job. The older Japanese woman that was banned for a while. She snapped at Cindy over a shrimp tempura saying she ordered veggie tempura. Cindy just let it roll right off.
-a woman left her entire wallet at B1 tonight. It is in the safe. I didn't see anything with a contact number in it.

Comps& Void Detail: Several misrings. Nothing was made. Kayo asked me to comp half off of the Sa-Ten Catering order. For some reason the open % wasn't taking the full 50%, so I used the open $ comp. FNF'd a couple things for Camacho. Voided the nasty lady's shrimp tempura. DNL on Kome fries. They said it tasted different. They were pretty normal to me. Customer Kome Bucks ($15), ANA discount.

R&M needs: I emailed both Independence and Live Oak breweries about carrying the Liberty Lunch and Hefeweizen respectively for March promo. I'll try to get those things ordered over the next few days as I hear back from them.

86'd items/ need more: Kids cups. Raw sugar packets are running low. Black sesame pudding 86'd. One remaining can of whipped cream.