Monday PM 2/13/17

Written By: Chelsea

LY Dinner Sales: $5584
Projected Sales : $5780
TY Dinner Sales: $5425
+/- : -3% under LY and -$355 under PS
Dinner Covers: 191
Avg PPA: $28.40

Weather: warm evening that turned in to a cool night.

Special events?: Valentine's Day Eve

Who worked: Liam, Mandy, Sayo, Clair, Krystin CL. Patrick SA and Hiroe training Leigh FR. Tori and John Host.

Flow of Business, Cuts and Ticket Times: Started out pretty slow, then picked up around 7. By 7:30 the wait was 30-45 mins, and stayed that way until just after 9 pm, the last party on the wait was a 6 top that was sat just around 9:15. Cut John at 9, went 3 on at 9:15, down to 2 on at 9:20, and let Krystin close it all out around 9:40. The hosts seemed to get caught up for some reason at one point around 8:30, and there were way too many tables open although we were on a wait. I came over to try and get them back on track, and several tables ended up getting sat pretty quickly in a row. Ticket times were still pretty good there, but Scott let me know that one of Andrew's karaages was almost 25 minutes. Luckily, they had a lot of food coming and it was staggered out well enough that it wasn't really noticeable.

Specials: Whole Aji, Nigiri Set

3 Staff members that stood out (why/how):

- I know Liam is younger and newer to Kome, but he can be a bit short with his coworkers. When we were low on wasabi/ginger setups, he kind of barked at me about it in a way that he was expecting me to do it vs seeing if anyone had time/asking me for help. Other servers mentioned that he does that sometimes when he is busy, telling instead of asking people to do things in a way that can put folks off. I meant to catch him on his way out to mention it to him, but I didn't see him leave. Just a thought while he's doing his manager training.

- Another good day for Leigh. I overheard her mention to Patrick on her way back to the kitchen that she saw a table that was low on water, good looking out.

- Sayo, Clair, and Mandy were in a great mood and very helpful to work with today.

Any VIP's in? Louie - GM from Vox, Kelly, Andrew and friends.

Comps& Void Detail: SIN for Louie (and Kome bucks from Leary), SIN for White Horse folks (and Kome bucks from them as well), Emp day off for Kelly and also for Andrew, couple of birthday desserts.

R&M needs: Spencer found a new mouse hole behind the sushi bar. It's pretty big (about golf ball sized), just above another that was sealed up, just below the outlets to the left of the toaster oven.

86'd items/ need more: negi-toro, low on natto