Written By: Chelsea
LY Dinner Sales: $7315
Projected Sales : $8150
TY Dinner Sales: $8004
+/- : Over LY by 9%, under PS by $146
Dinner Covers: 262
Avg PPA: $30.55
Weather: warm day that turned in to a cool evening.
Special events?: Middle of Presidents' Day Weekend
Who worked: Liam, Krystin, Clair, Lindsey, Dusten CL, Kelly Cktl. Leigh SA and Hiroe FR. John and Melisa Host.
Flow of Business, Cuts and Ticket Times: Started off pretty steady, went on a wait around 5:50. The wait grew to 45m - 1hr pretty quickly and stayed there until around 930, when it wound down to a 20 ish minute wait. By 10 we were off the wait and cut John, Kelly, and Liam at that time. Cut Krystin at 10:15, Clair at 10:30, and Lindsey at 10:45. There was a party at 5pm and 7pm on the calendar, then a walk in 7 top.
Ticket times were overall good except toward the end of the night. A few rolls at two of Clair's tables were taking up to 30 minutes, and the customers were ready to leave and so the rolls weren't made.
At 9:15, the right of the two terminals in the server station froze and restarted. A handful of sushi bar tickets came out of the server station printer, but we caught them all and got them to the right places. The terminal was fine after that.
Specials: Whole Aji, Hama-toro & Sake-Toro Carpaccio
3 Staff members that stood out (why/how):
- Everyone was on point today. A few folks were complaining of recent back/neck pains, but after a couple ibuprofen, everyone powered through. Great teamwork all around.
- Leigh had another good day, especially for being in the middle of a few doubles. Held up strong despite how busy it was and how tired she was.
- John has a tendency to go on overdrive when it gets really busy, and not in a good way. He kept doing his usual flying around the corner, shouting Corner! at the last second but then running into others.
Any VIP's in? Alison from Yellow Jacket, a wine distributor that gave his card to Dusten and vice-versa, a regular couple I see all the time but don't know the names of, the husband resembles Old John a bit but if he was just a few years younger.
Comps& Void Detail: Dusten had a voided Whole Aji cause he mixed up sushi specials 1 and 2 but luckily Liam had just put in an order for one so it was able to be sent there instead. Customer Kome Bucks from Alison, Customer Kome bucks from S2, Emp Kome Bucks from Dusten for winning Special Carpaccio Contest, DNL Earth Wind Fire for Krystin, three rolls that were voided and not made due to time: one Austin roll, and then a second Yoshizo and Alone Together for the last party room party. One DNL Hama-toro sashimi, the customer described to Lindsey that was looking for a "white and buttery" fish that she remembered having here. Lindsey figured she meant hamatoro sashimi, but when she got the hama-toro sashimi, she insisted that it was too fishy and not what she was looking for. Went over to discuss and they got a couple nigiri pieces to try so they could get a better idea of what they were looking for. They were happier with the nigiri (hon-maguro and regular hamachi). Toshi and Lindsey and I all confirmed that the hama-toro was fine. Guessing they were thinking of escolar.
R&M needs: Floor between B5 and B6 is peeling up quite a bit. Also as of 12:20, Orkin hasn't arrived.
86'd items/ need more: Lg bottles of Dreamy Clouds, Suzuki, hamachi kama
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