Written By: Leary
LY Dinner Sales: 6738
Projected Sales : 7308 (+1323)
TY Dinner Sales: 8631
+/- : +1893, +28%
Dinner Covers: 286
Avg PPA: 30.18
$11,275 for the day!
Weather: Warm
Special events?:
Who worked:
Renee, Lindsey, Johnny, Krystin, Dusten Cl, Alina & Tori H, John SA, Emily FR, Kelly cktl
Flow of Business, Cuts and Ticket Times:
Very busy Friday night. Had a line waiting when we opened tonight. Filled up quicker than usual, and hit a wait by 545. Grew quickly to 1 hour -1:15. Didn't come off the wait until 1035. Cut Kelly and Alina at 10 pm. 2 on at 1035. Ticket times at the Sushi Bar were solid all night. Had some longer tickets from the kitchen during the heavier pops, but they were one short back there. Had a few issues tonight, but overall an ok night.
Had 2 girls at S7-S8 catch a roach, and discreetly give it to Dusten. They were super cool / understanding and seemed totally un-phased by it. I bought there wine for being so cool. I messaged our tech at Bug Masters about the sighting, and asked for another treatment and baiting ASAP. I also asked Dusten to use a heavy amount of bleach when cleaning the sushi bar tonight.
-Had a Salmon Kama come out pretty charred tonight. It was during the heavy push at the end. I had Scott remake it.
-I saw Peter handing pieces over the sushi bar and not naming items to the customers. I don't think he's the only one. I see Take', Toshi, & Andrew call things out, but that's about it. We need to try and get everyone in the habit of doing this.
-Can we possibly stop putting tickets on top of certain rolls. I feel like I'm often peeling tickets off of Spooky rolls, and Salmon Boxes. Sometimes the salmon on a Spooky will just lift off the roll completely and hangs from the ticket. Just seems a little gross.
Specials:
Aji Sashimi- 2
Nigiri Set- 15
Futomaki - 9
3 Staff members that stood out (why/how):
-Daniel apparently pulled something in his back this morning while working. He said he let Matt know, but I'm not sure if he let him know how bad it was. I guess the pain grew throughout the day until we eventual sent him home around 8:30 tonight. He told me he was going to the hospital because he was worried that something was really wrong. I doubt that he was too vocal with anyone before needing to leave, but he probably should have been sent home first thing this morning when it happened. Because it happened at work we become liable. I told him to take tomorrow off. Vince will be here to help out. He also works Sunday morning. I told him to reach out to us tomorrow and let us know if he feels like he will be able to work on Sunday. His hospital is in Elizabeth's folder.
-Elizabeth, this incident brings up some procedural questions about accidents in the work place. I think we need to have an accident/incident form for employees and customers. Also, have a basic procedure outlined for when someone hurts themselves. If it's not already on the list of subjects for the HR meeting coming up, we should probably add it.
-Emily was having a bit of a rough shift tonight. She ran a couple items to the wrong tables. The remakes came out quickly, but it put an extra burden on the kitchen. She also still having an issue sitting on items too long for the sake of consolidating.
-Hector was struggling a few times tonight to keep up at the fry station. Scott was helping him out a lot, but he forgot to drop items a couple of times and seemed to get a little disorganized here or there. The kitchen had one last pop at the end of the night, and he started to get pretty frustrated. His was slamming things around at one point. I guess Steve isn't the only one who gets grumpy at the fry station. I wanted to talk to him at the end of the night to see what was going on, but he blew out of here quickly.
-Liam does great with floor support. Did a good job assisting everyone on a busy shift. He also has an eye for detail when it comes to plating and cleanliness. He is slow at the checkouts, and it's going to take a little bit for him to feel comfortable with them. I suggested he starts doing checkouts and closing procedures after his server shifts. I probably just schedule those for awhile until he's got it.
Any VIP's in?
-Ben, David, and Ransom
-Alina's family came in at the end of the night, and had dinner with her. They were super sweet.
Comps& Void Detail:
-Owner comp for some items on B7. They were regulars of the sushi-a-go-go trailer. Lee & Scott
-Owner Comp for a Salmon Kama for S1
-Emp Day Off for Alina's table
-DNL for Toro Taku that the customer said tasted unfresh
-Recovery for 2 glasses of wine because of roach sighting
-Lots of Bday Desserts
R&M needs:
-Called Roto-Rooter to schedule service to the sushi bar sink. They will be here sometime between 8am-12pm.
-After another roach sighting tonight, I think we should go forward with the fumigation. Let's figure out which 2 days we should pick to close.
86'd items/ need more:
Workers comp is on my to do list.
ReplyDeleteI think we should get as much as information and guidance for workers comp.
ReplyDeleteWe do not provide workers comp but couple weeks ago, when Abel cut himself from carrying the ice tea machine, he told we do not carry workers comp which seemed fine but it took sometimes until he got treated because the clinic needed my consent which I was not available to pick up the call immedietly since it was late at night and I was attending my daughter's concert.... And realized we need the step by step procedure when someone injured, who to call, what number they should leave and such.