LY Lunch Sales: $1817
Projected Sales : $2025
TY Lunch Sales:$1734
+/- : -5% under LY & -$291 under PS
Lunch Covers: 94
Avg PPA: $18.45
LY Dinner Sales: $4558
Projected Sales : $4688
TY Dinner Sales: $5614
+/- : +23% over LY & +$926 over PS
Dinner Covers: 208
Avg PPA: $26.99
Previous Days Labor:15%
Previous Days Comps: 5.36%
Controllable Comps:0%
Weather:
Special events?:Last day of August. Promo Kome bucks expiration date.
Who worked: LUNCH- Mandy, Lindsey, Alex, Johnny (CL), Tori (H), Taylor (FR), Gabe (SA)
DINNER- Mandy, Camacho, Sayo, Krystin, Sophia (CL), John & Dan (H), Taylor (FR), Gabe (SA)
Flow of Business, Cuts and Ticket Times: Dinner was such a difficult shift. Things started out smoothly with Take as the 5th sushi man on the line. Consistent 45 minute wait by 6pm
Had a couple of issues with the sushi bar. Someone, going to assume it was Ni Ban, lost the ticket for S9 who ordered 3 rolls. Rolls were rung in at the same time at S11. It wasn't until about 40 minutes later did Sophia notice and say something to me. I had sushi bar make them on the fly. To add insult to injury, only 2 out of the 3 rolls were made, so one of the women had to wait an additional 5 minutes for her food. I comped 50% of all their rolls since they also had promo bucks.
Soon after this, Mr. Tran handed me a piece of Uni to hand off to S2. I'm thankful he handed it to me because there was a very large, fingernail sized piece of plastic on top. Not sure where it came from but it was large enough to be visible to the eye and would have been another unnecessary comp. I consistently have to check Mr. Tran's food for dirt and debris. I'm not sure I agree with his standards of cleanliness.
Solo guy at S12 received a cold Age Dashi tofu. Apparently this was the second time he's dined in and this has happened. As he was complaining to Sophia, he witnessed Hector pull out shrimp tempura from the freezer. He made a comment about how instantly disgusted he was by our cooked food standards. I tried to smooth things over with him by sending him two pieces of nigiri but he looked annoy for the rest of his meal. It only got worse when the woman sitting at S11 received a spooky without avocado. I comped the spooky as well.
Ika Yaki had to be remade because it was cold when it hit the table and didn't have Tare.
Take came back around 9:30, which helped get everything back on track.
Specials:
3 Staff members that stood out (why/how): John closed out 3 checks incorrectly tonight. I took a less hands on approach with him as it seems like he learns and improves more this way. We spoke at the end of the shift about slowing down and staying organized, especially since his first cocktail shift is on Sunday. Additionally, I noticed he has a habit of lingering after being cut. He was standing around waiting for his food 45 minutes after being cut and still clocked in. I asked him not to do this moving forward and briefly explained labor cost and why managers do cuts. His reaction was the most troubling for me personally. He usually is so quick to be defensive or shut down, this time he didn't seem to take me seriously. It's very unlike John to be so opportunistic but maybe this is his way of showing dedication.
Sophia looked defeated by the end of the shift, probably due to the fact that most of the issues with kitchen and sushi bar fell on her tables. I bought her dinner.
Both of Sayo's parties spent over $800 and tipped her equally well. She had the highest sales for the night.
Dan is doing such a solid job at the host stand. I gave him two Alamo Drafthouse tickets.
Comps& Void Detail:
-All of the Promo Kome Bucks since it's the last day
-100% Recovery Spooky Roll
-50% recovery Summertime, Ika Ume, and Alone Together
-Employee Kome bucks for Sophia and Tori
-FNF for Thai Fresh proprietor
-FNF for Aaron and Sarah Franklin
-Owner Comp for Kayo and nigiri for Franklin's
R&M needs: Andy came to assist with the air curtain and the breaker in the kitchen. He'll come back tomorrow between lunch and dinner to fix the breaker. He said we'll need a door censor for the air curtain and to let him know if one came with the curtain or if we need to order one.
86'd items/ need more: Drew ordered more toner for the printer from Amazon overnight. Unfortunately can't print anything out until then.
**I made new table tent inserts for September that need to be printed out. They're in the KOME folder on the desktop, under TABLE TENTS, labeled SEPTEMBER 2016 TABLE TENT. Thanks!!
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