Thursday Recap 9/2/16

Written By: Leary

LY Lunch Sales: $2068
Projected Sales : $1950 (-$9)
TY Lunch Sales: $1941
+/- : -$127,  -6%
Lunch Covers:  103
Avg PPA:  $18.84

LY Dinner Sales:  $5011
Projected Sales :  $5125
TY Dinner Sales:  $5526
+/- :  +$515,  +10%
Dinner Covers:  195
Avg PPA:   $28.34

Previous Days Labor:  16%

Previous Days Comps:  5.19%
Controllable Comps:  7.31%

Weather: Hot, and partially cloudy

Special events?:

Who worked:
Lunch: Sayo, Lindsey, Alex, Johnny Cl, Tori H, Hiroe FR, John SA
Dinner: Sayo, Grace, Krystin, Sophia, Dusten Cl, John SA, Dan FR, Renee & Tori H, Ruthy Cktl

Flow of Business, Cuts and Ticket Times:
Health Inspector came today. We scored an 82. We'll discuss more at the Manager meeting tomorrow.

Lunch was odd. We never really filled up all the way, but we got a few pops that kept things busy. Kazu got hit with several specialty pieces that slowed things down at the end of lunch. We had a 30 minute sushi lunch, a 40 minute ticket with 2 nigiri pieces, and another 43 minute ticket with 4 pieces. The tables were nice enough about the wait, and luckily folks were eating other items so they had their nigiri for dessert. The restaurant was less than half full at the time so it was definitely a little awkward for the servers with the guests.

Had a customer send back a Chk Katsu because he said it was under cooked. Johnny had already dropped a replacement before ever letting me know. By the time I was informed the customer was boxing up his food and the check was being dropped. I went by to see if the second one was better, and he said yes, but he was in a hurry. He had been sat for only 23 minutes total, and when I asked the kitchen they said the first order was cooked, but slightly pink in the middle. I never saw it so I took their word on it. By the time I was back on the floor the guy was gone. I had a weird feeling about it, and let Johnny know he needed to get me involved sooner. Sure enough the guy wrote us shortly after leaving. I called him, and left a message. I will try to follow up with him tomorrow morning.

Dinner ended up being pretty busy. Slower start which was nice for the Sushi bar to be able to knock out the catering order. By 7 we filled up, and hit a steady 45 minute wait. Stayed full until a little after 9. I cut Sayo and Tori at 910, but closed 4 on. Everything ran pretty smoothly until the end of the night. Had a Gyoza never show up on table 20. There were 6 orders all at once, and 1 order got lost in the shuffle. Sent 1 out on the house and they were happy. Rolls got backed up at the end of the night. Had a lot of tickets hit 35-40 min, several hit 45 min. I ran out all the late rolls, and made my apologies. Most folks were understanding. Had 1 table wait 45 minutes for 4 rolls, and their last 2 rolls hit 52 min so I comped them. Sophia brought them some soft serve on the house as well. They went from extremely grumpy to leaving happy, and thanking me several times on the way out.      

Specials:
Japanese Uni-2
Tsubugai- 5
Snow Crab- 2
Spicy BBQ- 3
Thai Style Salmon- 3

3 Staff members that stood out (why/how):

Any VIP's in?
-Jodi from Uchi
-Kaila

Comps& Void Detail:
-Recovery 2 Gyoza
-Recovery 2 Spooky rolls

R&M needs:

86'd items/ need more: