Friday AM recap 9/16/16

Written By:Kayo

LY Lunch Sales:$2413
Projected Sales :$2364
TY Lunch Sales:$2046
+/- :-$318 pro, -15% LY
Lunch Covers:131
Avg PPA: $15.62

Previous Days Labor:

Previous Days Comps:
Controllable Comps:

Weather: Sunny 90s

Special events?:


Who worked: Krysten, Grace, Alex, Clair, Gab(SA), Taylor (FR)

Flow of Business, Cuts and Ticket Times: Steady start, we went on wait little after noon, but the wait itself never went crazy. Kept having 2-3 groups in the lobby until 1:10. Few groups came in after 1:30. Grace was cut at 1:15 and Alex was cut at 1:25.
Tickets time was pretty good. Only one concerned table was that S4, they ordered Sushi lunch, Katsu Don along with veg tempura as their appetizer. The ticket for Veg tempra had "APP" but kitchen ended up making Katsudon first.
I did not realize they ordered appetizer and just trying to help run Kastu don so it can catch up another person's sushi lunch which was already on the table and the customer asked me he ordered tempura as an appetizer. I rushed back to the kitchen and asked the situation, then Matt moved the tempura from other lunch plate to this one, so it did not take too long to get on the table.

Again please pay more attention to those "APP" ticket, it is for BOH and FR.

Specials:

3 Staff members that stood out (why/how):

Any VIP's in?

Comps& Void Detail:

R&M needs: DO not need RM, but this morning the soft serve machine was making scratching noise, so I called Mike and he came within 15 mins and fixed it for us.
Actually he did not do anything but took a part and put them back again. He told me it sometimes should make noise but we need to pour the product and check, empty bin will make the noise worse.
SO moving forward, please make sure we have product to adjust the noise. Also he said we should order tune up kit every 3 month, which he is going to mail it to us this time but after this one, please order every 3 month.


86'd items/ need more: Soft serve for first 30mins.