Friday Recap 9/23/16

Written By: Leary

LY Lunch Sales: 2106
Projected Sales :  2185 (-301)
TY Lunch Sales: 1884
+/- : -222, 11%
Lunch Covers: 110
Avg PPA:  17.13

LY Dinner Sales: 6773
Projected Sales : 7600 (+233)
TY Dinner Sales:  7833
+/- : +1060, 16%
Dinner Covers: 259
Avg PPA:  30.24

Previous Days Labor: 20%
Previous Days Comps:  5.41%
Controllable Comps:  1.95%

Weather: Cloudy and rainy in the morning, warm and sunny by the afternoon

Special events?:

Who worked:
Lunch: Ruthy, Lindsey, Alex, Clair Cl, Taylor FR, John SA, Tori H
Dinner: Ruthy, Jason, Johnny, Mandy, Dusten Cl, Taylor FR, Gabe SA, Micah & Renee H, Kelly cktl

Flow of Business, Cuts and Ticket Times:
I was expecting a busy lunch today considering how good the rest of the lunches have been this week, but it felt a little slow for a Friday. We did fill mostly up by 1230, and we were steady until 130, but never went on a real wait. Ticket times were good, and no customer issues.

Dinner was a bit of a struggle for the first few hours. We got hit hard all at once at 530. Sushi Bar and kitchen played catch up for the next hour so a few tickets were taking longer than normal. I received a text from my friend at Cherry wood saying TABC tried to sting them, and were in the area. Apparently they had popped Twin Liquors and HEB earlier today. I let the servers know so they would be diligent about carding. I'm not sure if the extra stress on top of the busy shift got to people, but mistakes started being made by everyone except Dusten. It was pretty sloppy for the first couple of hours. Mandy forgot to ring in orders, Johnny was mis-ringing items, Ruthy was asking me to check on items that had already hit the table, Camacho messed up on slitting checks and didn't charge a table for their drinks. Besides all the mistakes people were generally working in an unorganized manner which made the first half of the shift pretty chaotic. After a couple hours things settled down to a more normal pace. Several comps and apologies were needed. We were on a 45-1 hour wait for most of the rush. Came off the wait around 1015. Stayed full until 1045 and went 1 on. Cut host 1 at 10. Oddly enough as frustrating as this shift was it made me appreciate how often we have really busy shifts without any issues. I really think the TABC thing just rattled people at the wrong time.

Specials:
Iwashi- 24
Hirame- 18
Jellyfish- 26
Snow Crab- 7

3 Staff members that stood out (why/how):

Any VIP's in?

Comps& Void Detail:

R&M needs:

86'd items/ need more: