Sunday 9/25/16 Recap

Written By: Dusten

LY Lunch Sales: 2132
Projected Sales : 2875
TY Lunch Sales: 2339
+/- : over LY by 10%, short projected by -$536
Lunch Covers: 115
Avg PPA:20.34


LY Dinner Sales: 4471
Projected Sales : 5140
TY Dinner Sales: 4294
+/- : 4% under LY and short projected sales by -$848
Dinner Covers: 167
Avg PPA: 25.70


Previous Days Labor: 15%

Previous Days Comps: 3.48%
Controllable Comps: 4.26%

Weather: rainy off and on all day, slight storm at PM opening

Special events?: Pecan Street Fest.


Who worked: Lunch: Renee, Ruthy, Krystin, Camacho CL, John SA, Dan FR, Chelsea H
Dinner: Cindy, Grace, Andy, Ruthy, Clair CL, Dan and Micah H, Gabe SA, Hiroe FR

Flow of Business, Cuts and Ticket Times: Pretty slow all day. Lunch saw a small late pop. I think we had about 90 covers at 1pm. Things picked up at 1:30 and died off quickly. I hesitated to make cuts with Renee already working a lunch section for her first serving shift. I cut Ruthy at 2pm and Renee at 2:25pm.
Dinner started out busy and promising despite the bad weather. We were full and on a wait by 6pm. We have had several larger parties all weekend it seems and we had a few walk in tonight. We had two parties booked so we put everyone else out on the floor. Things died off at 8pm. I waited until 8:20 to cut Ruthy. I cut Cindy and Dan at 9pm, Grace at 9:30 and Mandy at 9:45.


Specials: No one seemed to know what the soft serve flavor was today. Some people thought it was edamame. I thought maybe it was still sesame. Either way the consensus is it tastes like plain vanilla.

3 Staff members that stood out (why/how): Renee did well for her first serving shift. Better than my first for sure. It was slow so she had time to concentrate, ask the right questions regarding coursing nigiri. I saw Camacho actively coaching her a bit.
-Not ever sure how to judge Gabe's performance. I think maybe he is slow and inefficient still. He can be seen regularly carrying a large packed full of things, but loading and unloading trays, and resetting tables really slows him down. I saw him tonight trying to signal to the host an inquiry to how many setting he should put out. There were at least two other tables empty and ready to be sat. It seemed like too much attention to a useless detail. Last night the dish pit was an absolute wreck at close. 3 full trays of dishes from tables were sat without being sorted. Apparently Renee went and helped Gabe by bussing almost half the restaurant while he did who knows what. I found him, clocked out and eating in the party room. He said he'd get up and help finish his work. Pauline, Fumi and myself had sorted through all of it long before that happened.
-Micah and Gabe did well together tonight. Micah came to me for feedback on his performance. I told him to get TABC certified.

Any VIP's in? Ben the Broker. The guy that used to accidentally set off our alarm system when the box was outside the office. Not too many other familiar faces. Lots of new ones.

Comps& Void Detail: 50% recovery comp for under cooked Katsu Don. They were totally happy with one being remade and I didn't feel a total comp was necessary. Funny how nicer customers get less discounted when an issue occurs. Several misrings that were caught before made. $1 off a negi-hama maki. Renee didn't even know we sold hand-rolls and automatically sent the maki. The customers didn't mind, but we made up the cost difference to be safe.
$50 open dollar to cover gift card that didn't work. Aloha says it's empty, Mercury site said $150. I left the card on the desk in front of the phones.
$15 customer kome bucks
$10 employee kome bucks from Chelsea

R&M needs: Rats have chewed a new hole behind the sushi bar by the fryers. I almost wonder if we need to put in the same sort of steel walls as in the kitchen... but they'd just chew another one elsewhere maybe?
The kitchen printer is kaput- or at least in need of some repair. kitchen items printed at the sushi bar. The grill station printer (former fry station printer) works still and gets all the tickets it seems.


86'd items/ need more: