Thursday, August 18, 2016

Thursday 8/18/16 PM

Written By: Dusten



LY Dinner Sales: 5473
Projected Sales : 5600
TY Dinner Sales: 5922
+/- : 8% over LY and $322 over PS
Dinner Covers: 189
Avg PPA: 31.33

Weather: drizzle rain most of the night.

Special events?: National Fajita Day


Who worked: Lindsey, Grace, Mandy, Ruthy, Sophia CL, Gabe SA, Dan FR, Tori and John H and Kelly CKTL

Flow of Business, Cuts and Ticket Times: Things picked up after happy hour. We were on a pretty solid wait after 6:30pm. Stayed full until nearly close. The list dwindled around 9:15, cut down the three on then. 2 on at 9:30pm. Sushi bar stayed busy. Kitchen had some lulls. Matt took to training Charlie on some things.

Specials: 9 carpaccio specials, 5 japanese uni, 12 crab nigiri, 6 tsubugai nigiri

3 Staff members that stood out (why/how): Kelly had a good cocktail shift and clocked out in high spirits.
-Tori mentioned Gabe being slow at SA. I know I've been praising him somewhat on SA. He isn't without faults at that position. I'm just thinking back to how excruciatingly slow Taylor was and how slow and inattentive Will was. I had to stop John once or twice from doing SA stuff. I told him Gabe will not find his pace with someone else doing his job for him. There were times when it was appropriate to step in and help, but I'd still rather break John of the habit of trying to save everyone.
-It really seems like Mandy does all that she can to get out of doing her side work. Tonight she was third cut, and I noticed Kelly stocking drinks long after we were off wait. I've had Mandy come to me more than once asking how much the cocktail is "supposed to be stocking." The universal answer has always been, much to her chagrin, "they stock as they are working, as things are needed during service." I answered her question more specifically by stating the cocktail doesn't do the 3rd cut's side work for them. I didn't think about it tonight until I was helping Sophia with the last bit of sweeping and I noticed there were still decorations from Mandy's 8pm party... at 11:30pm. She doesn't hesitate to ask someone to do something for her, particularly support staff, when she is perfectly capable and without much of anything else to do herself. I for one, as a manager, will make sure that if she is 3rd cut, the cocktail will stock nothing until she gets the hang of teamwork again.


Any VIP's in? Danny and his fam. Project Runway. Berkeley returned, offered an acknowledgement, if not an apology for her behavior to Tori and asked to not be sat at the sushi bar. Other servers recognized her from previous instances of uncouth behavior. A few other regulars.

Comps& Void Detail: voided 2 toro nigiri. 86'd for the night.
3x kome buck cards
$24.85 open dollar for Danny's card. Also Employee day off for him.
voided a grilled salmon. guest wanted salmon salad. salmon was reused for the salad.
misring kappa maki.

R&M needs:
Either the lunch staff isn't stocking the drinks fully before they leave or we are getting in shipments between shifts. considering the frequency of times dinner openers notice that not everything is stocked, it might be a good idea to more closely monitor the cooler at lunch's end.

86'd items/ need more:

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