Written By: Dusten
LY Lunch Sales:1422
Projected Sales :NA
TY Lunch Sales: 2019
+/- :+42% over LY
Lunch Covers: 100
Avg PPA:
LY Dinner Sales:5751
Projected Sales :NA
TY Dinner Sales:
+/- :
Dinner Covers: 159
Avg PPA:
Previous Days Labor: 14%
Previous Days Comps: 7.77
Controllable Comps: 3.86
Weather: partly cloudy and warm. low to mid 90's
Special events?: school started somewhere today
Who worked: Lunch: Grace, Lindsey, Kelly, Mandy CL, Taylor FR, Gabe SA, Tori training Micah at H.
Dinner: Grace, Mandy, KRystin, Alex, Sophia CL, Kaori SA, Taylor FR, John and Dan H
Flow of Business, Cuts and Ticket Times: Lunch was steady. No significant issues with ticket times, service or food.
Dinner was painfully slow for the longest time. We didn't really fill up till about 7pm. The pop finally came and we had a short wait until about 9pm. With the dining room full, I cut Grace and Mandy at 8:45 and then Alex at 9pm. Krystin and Sophia did an awesome job of shutting it down as we had a steady trickle of tables almost until 10pm
Specials:
3 Staff members that stood out (why/how): Caught John pretty severely over-pouring a glass of the Kanbara. He very carefully measures his cocktails and wines, so I hope correcting him in the moment has a lasting effect.
-Mandy has been rubbing people the wrong way a bit as a closer. There has been some confusion regarding some aspects of closing side work, mainly sweeping. I pulled the sidework checklists until we can get them updated to reflect some of the recent changes. Even I was confused as to who does what now. It seems silly that more energy is spent over frustration and bickering than would actually take to do the very simple task. But I do know as a closer it is irritating to have to pick up after someone else or do what they didn't. I think as Mandy settles into her new role she will calm down.
-Micah seems fairly coherent. Being his first training shift expectations are pretty low, but it would be prudent to have him train with someone with a few months more experience in the restaurant.
Any VIP's in? Victor, Tara and Kelvin, Nathan and a friend. Other regulars.
John Lee came in and asked about his $100 gift card. I explained the situation as best as I could and he was understanding.
Comps& Void Detail:22oz double ring. $24 for gift Card. Kaori used 6 of her $10 Kome bucks. 2 K-Buck cards from customers. Training meals for Tori and Micah
R&M needs:
86'd items/ need more: red wine glasses.
I have full confidence in all of our present hosts, with exception of our other newbie Gabe, in training Micah. They have new manual to follow, which was written in great detail. Do you have a suggestion of who you'd like him to train with? I can update the schedule ASAP if need be.
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