Written By: Dusten
LY Dinner Sales: 4687
Projected Sales : 5125
TY Dinner Sales: 4864
+/- : over LY by 4%, under PS by -$261
Dinner Covers: 187
Avg PPA: 26.01
Weather: Rain Drizzle Drizzle
Special events?: Some people are starting school tomorrow. College kids are back in full force.
Who worked: Alex, Grace, Krystin, Ruthy, Clair CL, John and Renee H, Gabe SA and Hiroe FR
Flow of Business, Cuts and Ticket Times: Busy early on. We filled up around 6pm and stayed on wait until 8:25. A couple large parties walked in in addition to our reservations. This pushed the wait times to 45 minutes or so. Roll ticket times went to about 20-25 minutes. No customer issues. Staff seemed to be pretty on point. I cut Alex and Grace at 8:30, Renee and Krystin at 8:45.
Specials:Sesame Soft Serve is a hit.
3 Staff members that stood out (why/how): Gabe reminded me that he dropped off his TABC certification the last time I managed. He said he didn't see any update on hotschedules, but I assured him we had it. I can tell he is trying to get ahead. SAing is definitely his strong suit.
-Can we do something about training the food runners on proper pronunciation of the menu items? I heard Taylor butcher "moriawase" when he dropped it off this weekend. I know things are mispelled and abbreviated on tickets when they print in the back, but it is important sound like you know what you are presenting
-I think Renee is getting antsy about server training, financially speaking. John is a pillar of pious patience.
-Krystin accidentally spilled a bit of soy sauce on a woman in a white dress. We got the stian out, but I comped 50% of her check and gave her a kome buck card for the future as well.
Any VIP's in? Monk and friends. Renee's boyfriend. Grumpy old guy that likes the Kanbara and treating himself. He sits with the newspaper during his dinner. Some other couple-regulars. A friend of Renee's that come in for their anniversary- this was their 11th.
Comps& Void Detail: 1xInari- order error. A few bday desserts- camembert and a taiyaki. 2 kome buck cards
$14.5 recovery comp.
R&M needs:
86'd items/ need more:Madai 22oz Kirin, Both Sauv Blancs.
Renee will get more food running and CT shift, but I can't move her into serving until I hire at least 2 more solid hosts. She knows this. I can probably move her into server training mid September at the earliest.
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