Written By: Samara
LY Dinner Sales: $6675
Projected Sales : $7325
TY Dinner Sales: $8125
+/- : +22% over LY & +$800 over PS
Dinner Covers: 268
Avg PPA: $30.32
Weather: 80's and muggy
Special events?: none
Who worked: Lindsey, Krystin, Mandy, Clair, Dusten (CL), Will (SA), Hiroe (FR), Chloe & John (H)
Flow of Business, Cuts and Ticket Times: Steady start. On a wait by 6pm. Similar flow to last night. Consistent wait of 45 minutes- 1 hour for most parties all night. Had lots of large party walks in: four 5-tops, three 6-tops, and a 7-top. Utilized the party room three times since there were no reservations.
Had a couple of DNL issues tonight, which are always tricky for me to navigate. Guy at B1 said the spicy tuna in his Spooky tasted "off". I asked if he had it before and he said "at other restaurants". I graciously comped it and tasted it for myself...totally fine and normal. I offered my apologies and explained that each restaurant has a different recipe and perhaps ours was not to his liking. He accepted that answer and thanked me for taking it off his bill.
Later, two regulars were claiming the Age Dashi Tofu wasn't as silky and light as it normally is. Again, I tasted it and was absolutely fine. When I spoke with the table about taking it off their check, the woman rolled her eyes at me. So there's that. On the way out they praised Mandy's service, so I guess they were OK after all.
Went off the wait around 10:30. I cut Lindsey at 10, Krystin at 10:10, Mandy at 10:30, and Clair at 10:45.
No long ticket times to note.
Specials: Shishito Peppers 3, Japanese Uni 7
3 Staff members that stood out (why/how): Clair was short $8 for her check out. She is bringing it tomorrow so our numbers and money count is accurate.
Had a couple complaints from servers about Hatha at the host stand. Mostly that we need to keep more of an eye on her until she's settled into her role here at Kome. It sounded like minor details, but details none the less.
Mandy was in a great mood and really excelled as third cut. She was on top of helping reset the party room all night.
Overheard the staff talking about our river float party. A lot of them can't make it on the new date due to it being the first day of school.
Any VIP's in? Drew & friends, Clair's friends
Comps& Void Detail:
-DNL Age Dashi Tofu
-DNL Spooky Roll
-Employee Day off for Drew
-5 Promo Kome Bucks
-Birthday Dessert
-FNF for Clair's friends
R&M needs:
86'd items/ need more: Uzu, Snow Maiden, Pinot Noir, Cabernet, low on house red
I tried to locate Herminio's clock in number but couldn't locate it in back office. Where would I find it otherwise?
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