7/22/16 AM

Written By: Samara

LY Lunch Sales: $2424
Projected Sales : $2640
TY Lunch Sales: $2456
+/- : 1% over LY & $184 under PS
Lunch Covers: 130
Avg PPA: $18.89


Previous Days Labor:

Previous Days Comps:
Controllable Comps:

Weather:

Special events?:


Who worked: Ruthy, Grace, Sayo, Clair (CL), Taylor (FR), John (H), Dan (SA)

Flow of Business, Cuts and Ticket Times: Slow start. Things picked up around noon and it was busy right up until close.

The kitchen got slammed around then, with tickets across the board for both stations. Not sure exactly what happened, something with the ramen protocol, but the line cooks became very behind on several orders. Matt did his best to expo. I had to comp a 25 minute gyoza and 30 minute side of kara age for A3. The table was very understanding and tipped Sayo $30 on $20.

Lots of 3 and 4 tops, which contributed to a wait of 20-30 minutes. I cut Ruthy at 1:30 (she's a double) only because he section was 3/4 full. I kept three on until close.

Specials:

3 Staff members that stood out (why/how): Dan did a great job as a newer server assistant. He was on top of watering tables and was able to not only keep up with turning tables, but successfully reset each table with the most attention to detail. A+!

John turned away a 2 top around 1:40, having misquoted the wait time. We had open tables and I think he misunderstood Leary's advice at what to quote larger tables. A minor hiccup.

Any VIP's in? Alison from Yellowjacket, John who owns Switched On

Comps& Void Detail:
-Comped some ramen for staff meal under training per Take's request
-FNF for Alison
-Kitchen Error Kara Age & Gyoza. Long ticket time.

R&M needs:

86'd items/ need more: