Thursday 7/7/16

Written By: Samara

LY Lunch Sales: $1970
Projected Sales : $1970
TY Lunch Sales: $1545
+/- : -22% under LY & -$425 under PS
Lunch Covers: 98
Avg PPA: $15.77 (yuck!)


LY Dinner Sales: $5096
Projected Sales : $5137
TY Dinner Sales: $5072
+/- : 0% from LY & -$65 under PS
Dinner Covers: 199
Avg PPA: $25.49


Previous Days Labor: 17%

Previous Days Comps: 6%
Controllable Comps: 5.56%

Weather:

Special events?: none


Who worked: LUNCH- Kelly, Naoto, Lindsey, Johnny (CL), Hatha (H), Hiroe (FR), Will (SA)
DINNER- Kelly, Sayo, Ruthy, Krystin, Sophia (CL), John (FR), Chloe & Victoria (H), Will (SA)

Flow of Business, Cuts and Ticket Times: Lunch was surprisingly slow. So slow that I cut Kelly at 12:45 and only kept Naoto on until 1:20 for fear of a late rush. It never came. I cut Lindsey at 1:45. No long ticket times or customer issue.

Dinner was the exact opposite. Busy from start to finish. On a wait by 7, which quickly grew to an 45 minutes to an hour, respecitvely. Around 7:15, roll times were hitting 30 minutes. By 8pm, rolls were hitting 40 minutes. Didn't really have to comped any rolls...a couple tables canceled their orders due to long times.

B3 found a very long hair in their tarantula roll, which I kindly comped and sent them another one. Totally happy after that.

B1, a family of 4 adults and 2 toddlers, waited almost an hour for a table and almost another hour for their rolls. They were warned ahead of time by their server that the sushi bar was slammed, but I sent them an edamame and a chicken kara age for their patience as a good faith gesture.

Things slowed down right around 9pm when I cut Kelly and Chloe. Cut Sayo at 9:15 because it seems like things were dying down  rather quickly. Got another small pop at 9:20 and promptly got everyone sat by 9:30. Cut Ruthy at 9:40.

Something's up with the server station terminal. Tips could not be entered. Everyone entered their tips on the office computer. Kelly and Sayo had two tips that wouldn't go through, so I had them highlight them so we could put it in manually. I have a feeling our one terminal is on it's last leg, so

Specials: Kazu said if any server sold 3 sushi specs, they'd get one for dinner. Kelly, Sayo, and Sophia all did.

Hama Toro Carpaccio 14, Japanese Uni 10, Shishito Peppers 7

3 Staff members that stood out (why/how): After talking to Kelly at lunch about dress code standards, she came into dinner with new pants!

Great hustle and team work all around. Even with long ticket times, sushi bar was cranking out food like mad. All FOH were superstars and the kitchen was running quietly and smoothly.


Any VIP's in? Cole from Cheer Ups, Johnny's friend, Sophia's boyfriend Brandon

Comps& Void Detail:
-Employee Bucks from Lindsey
-Employee Bucks for Sophia, Sayo, and Kelly for the specials contest
-Kitchen Error. Hair in the tarantula roll
-Manager Comp Edamame + Chicken kara age for B1, Tarantula roll for B3, 2 pieces of Sake Toro for Cole
-Void Inari and Avocado Nigiri. Guest Changed Mind after long ticket time. Wasn't made.
-Void Sunshine roll due to long ticket time. Wasn't made.
-FNF for Johnny's friend
-3 promo Kome Bucks (one from Sophia's boyfriend)
-Birthday Dessert
-Owner Comp from Kayo

R&M needs:

86'd items/ need more: