Tuesday 7/12/16

Written By: Samara

LY Lunch Sales: $1057
Projected Sales : $1650
TY Lunch Sales: $1780
+/- : +68% over LY & +$130 over PS
Lunch Covers: 109
Avg PPA: $16.33


LY Dinner Sales:  $4267
Projected Sales : $3853
TY Dinner Sales: $4551
+/- : +18% over LY & +$284 over PS
Dinner Covers: 176
Avg PPA: $25.86


Previous Days Labor: N/A due to the new system

Previous Days Comps: N/A
Controllable Comps: N/A

Weather:

Special events?:


Who worked: LUNCH- Kelly, Camacho, Grace, Johnny (CL), John training Dan (H), Taylor (FR), Will (SA)
DINNER- Kelly, Krystin, Sayo, Ruthy, Camacho (CL), Hiroe (FR), John (SA), Chloe trained Alex (H), Hatha hosted as well

Flow of Business, Cuts and Ticket Times: Lunch started off slow but was on full roll by noon. Never on a wait. The servers continued to be helpful in letting me know what buttons and mods were missing from the new POS. I cut Kelly at 1:15, Camacho at 1:40 and kept two on until close since everyone is still getting used to the new computers. Several long ticket times for the sushi bar but I kept a good line of communication with customers, so no comps from that. One comp during lunch: 50% recovery on a long ticket time curry. The ticket time wasn't particularly high, but the guy put up a fuss, so I did my best to smooth things over.

Dinner also started off rather slow. Picked up by 7:45 and a 45 minutes wait until about 9:30. We ended up having issues with the new system and only having one computer for the majority of the night---tickets for the sushi bar were ringing up in the server station, etc. This definitely shifted a few servers moods--it's almost like they forgot how long we've been relying on a single computer for a month now. I think everyone managed very well, considering all the extra challenges.

Lots of campers tonight...it's been awhile since I've noticed it this bad. At one point we had 6+ tables over 1 hour and a half, couple of those tables was over 2 hours. It didn't really affect the wait though. Maybe because we went on a wait later in the evening.

Cut Hatha at 8:45 even though we were still on a wait. Alex was standing around with nothing to do and since Chloe was his training, I let Hatha go early. Cut Kelly at 9, Sayo at 9:15, Krystin at 9:30, and Ruthy at 9:50.

I ordered pizza.

Specials: Japanese Uni, Shishito Peppers

3 Staff members that stood out (why/how): Grace and Kelly had a touch of clumsiness today. 4 or so racks of ginger/wasabi set ups came tumbling down on Grace at lunch when she opened the cooler. At dinner, Kelly had two miso soups practically explode in the server station. Not sure how it happened but it was miraculous and sudden as I was standing next to her when it happened.

And then of course there is the Asahi tap. Grace, Kelly, Sayo, Ruthy, AND Krystin all were sprayed with beer on multiple occasions. I sent a message to Ben E. Keith to come check up on it.

Alex obviously knows what to do at the host stand. I did have to remind Chloe to let him run the board from time to time, as she and Hatha were guarding the IPad like it was their newborn baby. My only criticism is Alex was almost too helpful...I did ask him to not run food since the it's really the last priority for a host. I do like that he took initiative to help the SA. I have zero worries for him as a server.

Any VIP's in? Dennis & Justin from Roosevelt Room, Kenny, Cole and David from Cheer Ups, Elizabeth's broker Ben, Diana from Sala & Betty

Comps& Void Detail: couple of misring voids, 3 promo kome bucks, sent Dennis and Justin a Beef Carpaccio, 50% recovery on a curry

R&M needs:

86'd items/ need more: