Monday 7/25/16

Written By: Samara

LY Lunch Sales: $1838
Projected Sales : $2100
TY Lunch Sales: $1293
+/- : -30% under LY & -$807 under PS
Lunch Covers: 74
Avg PPA: $17.24


LY Dinner Sales: $5481
Projected Sales : $4700
TY Dinner Sales: $4299
+/- : -22% under LY & -$401 under PS
Dinner Covers: 174
Avg PPA: 24.71


Previous Days Labor:

Previous Days Comps:
Controllable Comps:

Weather: Hot and summery during the day, rain storms at night

Special events?: The strangest day I've ever worked at Kome by far.


Who worked: LUNCH- Mandy, Sayo, Alex, Johnny (CL), Will (SA), Hiroe (FR), Renee (H)
DINNER- Mandy, Ruthy, Krystin, Clair, Camacho (CL), Taylor (FR), Kaori (SA), Chelsea & Hatha (H)

Flow of Business, Cuts and Ticket Times: Lunch is officially in my "Top 5 slowest AM shifts". Cut Mandy at 12:45 and Sayo at 1:30. No long ticket times or customer issue.

Small happy hour rush for dinner.
Then a slow build to full.
Then the rain came.

The moment it stopped raining there was a rush of people. First a 6 top, with two car seats and a high chair. The back B's were open at this time and the car seats ended up taking B6 over while the family dined at B7/8 respectively. Mandy wasn't very happy about this but she didn't let it stress her out like it normally would. Had another 6 top walk in soon after and about a dozen smaller parties waiting. Went off the wait around 9pm when I cut Mandy.

Because there were only 3 sushi men and the 8pm reso was 12 people, any rolls ordered after 9pm took about an hour. This is where we took the biggest hit of the night....I had to comp 7-8 rolls. Nights like this are hard for team morale: it takes a toll on the servers who try so hard to look competent to our guests. It's painful to stand there and watch the sushi bar struggle. I spoke to all of the tables involved and smoothed things over to the best of my abilities.

Cut Ruthy at 9:15, and Krystin at 9:30. I left Clair to safely close it down with Camacho (more about that later)

I ordered pizza.

Specials: Snow Crab, Tsubugai, Salmon Katsu

3 Staff members that stood out (why/how): Renee didn't realize she was working in the AM. I called her and she showed up about 20 minutes later. I had her sign a late tracking doc.

Jason Camacho was noticeably sloppy tonight. Occasionally in the past, he had placed orders under the wrong seat, and tonight was no exception. At one point the sushi bar stopped running his food altogether because they were so many mistakes. 3 rolls that he thought were rung in under "no make" were made. I pointed this out to him, as he was immensely confused by the whole situation. Luckily they were able to be resold. When he did his check outs, he forgot how to do his tipshare. Don't know what's up with him, but he's losing steam quickly.

I caught Hatha texting on her phone at the host stand, trying her best to conceal it in the basket where we keep the menus. Another sneaky thing to add to the growing list. This was at about 8:30, in the middle of a hectic service. Chelsea had spotted her doing this earlier in the night. This is at least the 3rd time I've caught her on her phone. I wrote her up and discussed our policies. She had zero remorse.

Had an eval with Ruthy. She expressed her newest goal: eventually becoming a closer. We discussed what it would take. I'm excited to see how she continues to grow.


Any VIP's in? Tori, Scott

Comps& Void Detail: Employee Day of for Scott and Tori, lots of Kitchen error comps(hour long sushi rolls), couple birthday desserts, some promo kome bucks, Open $ for Scott's manager GiftCard

R&M needs:

86'd items/ need more: waiting on those crayons...