Written By: Elizabeth
LY Lunch Sales: $1741
Projected Sales : $2196
TY Lunch Sales:$2601
+/- :+49% LY and -$409 PS
Lunch Covers: 148
Avg PPA: $17.75
LY Dinner Sales: $4712
Projected Sales : $6440
TY Dinner Sales: $5086
+/- :+8% LY and -$1354 PS. ouch.
Dinner Covers: 201
Avg PPA: $25.30 double ouch
Previous Days Labor:19%
Previous Days Comps: 4%
Controllable Comps:10.55%, $25 was guest changed mind, and $10.5 Kit.Error
Weather: Humid, looking like it's gonna rain but never actually rain. 80s
Special events?: Last day of AISD for kids, High School Graduations
Who worked: Lunch: Lindsey, Grace, Mandy, Johnny CL. John Host, Will SA, Taylor FR
Dinner: Dusten CL, Sayo, Kelly, Mandy,
Flow of Business, Cuts and Ticket Times:
Upon walking in for my shift I was informed that not only were we out of trash bags but we had no linens
Lunch was busy as expected. Went on a wait around 11:45 and came off the wait around 1:45. Never made cuts because were consistantly busy straight up until 2pm. Everyone was hustling, but it felt a little hectic. Lots of waters nearly empty, so I would like to see watering tables get back on the shift notes. Had two 6 top walk ins we were able to put in the PR. John did well at the host stand but could have used assistance. Is this the new norm? Might need two hosts on Thursday lunches?
As I mentioned last weekend about the box of fish that leaks into service station, it happened again today. We get our fish delivery in the styrofoam box and I know they can't get to it right away, and that's fine, but it had ice that drains out of the box and into the service station, that we are left to clean up. I looked for something we could put the styrofoam box in but the bus tub is too small. Can we find another option so we're not left with all this water on the floor?
Dinner started busy with a solid happy hour. We got up to a 30-45 minute wait around 6pm, but it died off around 8pm. Then it came in waves. Short spurts of 20 minute waits here and there. LOTS of 5 tops tonight. Three in a row at one point. Pretty solid night all around though. It died down around 9pm and I cut Mandy because all of her tables got up at once. Then cut Kelly around 9:15 and went 2 on at 9:30. Sayo and Dusten closed it down. I don't think any tables came in after that though.
The vibe in here was real wierd though, all night. Just a strange and different crowd than usual. Dusten had a lady and her daughter at S12 that were a little...picky. The woman was asking Dusten if we had any rolls with "real crab" in it, and not softshell or Krab Stick. He was trying to get her a Cali roll, but the little girl wanted "real crab". Then the adult woman ordered the Botan Ebi,but with the meat still inside and fried. She ate about half of it then told Dusten it tasted like Amonia and she "would not be paying for it". In the end she left Dusten a $0 tip and told him that she worked in a seafood market for 2 years. So. Ya know. An expert :)
Quick tipshare question:
Take was scheduled Ichiban but after the initial rush, he and Kalynn switched and Kalynn closed out the night as Ichiban. Tipshare for Ichiban station still goes to Take even though he was Zeroban? I was told to go off of Hot Schedules regardless. Just making sure I did the right thing.
3 Staff members that stood out (why/how):
-Johnny closed out the wrong check on the wrong table. I feel like this is something he does once a week. Probably put that on his eval. Also mention it to him, but it's too consistent.
-I talked to Mandy about being mindful around S1. She bumped into the chair today but I have seen her on multiple occasions getting a little too close to S1 with a tray of stuff, or just not being mindful that someone is sitting there. Not just her, really, most people. Just have the staff be mindful of putting trays or food in their face. Shift note please.
-John is terrible at making kids chopsticks. Please someone teach him how to make them well.
Dinner staff did a great job tonight. Everyone was on top of their stuff
Any VIP's in?
David & his daughter whose name I'm drawing a blank on. it's such a pretty name too.
Rachel & Carlos
Kayo & Kenta and Friends!
Comps& Void Detail:
FNF for a Hamachi Kama from Take for B5
DNL for that Botan Ebi Lady
Owner Comp
R&M needs:
In case we ever hit a trash bag emergency, Matt told me we have a roll of 50 trash can liners in the trailer. We also have a box I bought today too.
86'd items/ need more:
Hot Sake still. The warehouse was out but Jason will bring a replacement tomorrow.
Also, Hawk in The Heavens 300ml should come tomorrow too
So about the tipshare thing, I feel like this happens alot, if tipshare is based on hotschedules then I think there shouldn't be any switching between ichiban or any other station, I also know that from personal experience, sometimes they will go around that rule by giving zeroban all of the tickets. Just doesn't seem fair to me that just because one station gets there an hr earlier should get more money, in my opinion it's about who does the majority of the order,and works effoeciently, I'd like to see less standing around, just my 2 cents. Happy workers are worker treated fairly
ReplyDeleteI agree with Drew about switching positions and how the tipshare is calculated. I understand that Ichiban has more experience and should be tipped out the most, but I don't think the tip share reflects the efforts of the other sushi men.
DeleteJohnny: closing out the wrong check once a week IS indeed a thing. I included it in his latest eval...not sure what else to do about it, honestly.
ReplyDeleteNo more switching will happen zeroban and ichiban.
ReplyDelete