Friday 6.10.16

Written By: Elizabeth

LY Lunch Sales: $2293
Projected Sales : $2610
TY Lunch Sales: $2045
+/- :  -11% LY and -$565 PS
Lunch Covers: 121
Avg PPA: $16.90

Previous Days Labor: 23%

Previous Days Comps: 6%
Controllable Comps: .59%

Weather: Sunny

Special events?:
The computers...Closed for Dinner service due to the major crash.

Who worked: Sayo, Krystin, Ruthy, Clair CL. John/Miriam Host, Will SA, Maverick FR

Flow of Business, Cuts and Ticket Times:
It was hard to tell what kind of lunch it was today. The printers were down in the kitchen from the start. I got on the phone with tech support at 11:30-12:15 and got little accomplished. The staff was handwriting all of their tickets. THANK GOODNESS Leary was here and he was able to help facilitate whatever they needed, while I made other calls to tech support. Lunch seemed steady though, and numbers proved to be as good as they could be. We had to tell all of the guests coming in that their wait time would be longer than usual due to our staff having to handwrite all of the tickets. So some folks probably left due to that.

There was definitely some frustrations among the staff but they got through it, thanks to the wonderful help of Leary


3 Staff members that stood out (why/how):

Any VIP's in?
I saw Rob for a split second.

Comps& Void Detail:
voided an alone together and iced green tea for clair, missing No comps otherwise.

R&M needs:

86'd items/ need more: