Friday PM Recap 6/17/15

Written By: Leary

LY Dinner Sales: $7445
Projected Sales : $7414 (+$239)
TY Dinner Sales: $7656.74
+/- : +$211.74, +3%
Dinner Covers: 254
Avg PPA: $30.14

Weather: Another hot and sunny summer day

Special events?:

Who worked:
Kelly, Ruthy, Lindsey, Krystin, Dusten CL, John SA, Taylor FR, Chloe & Victoria H, Grace Cktl

Flow of Business, Cuts and Ticket Times:
The first hour was pretty mellow. Starting picking up quickly at 6pm. We were on a 45 minute wait by 630, and hit an hour wait by 645. Stayed on a steady 1-1:15 wait until 845. The wait slowed by 930 and we were off by 10. Had a little pop of about 8 tables between 1015-1045, and that was it. Cut first host and cocktail and went 3 on at 10.

Ticket times were solid. Had a couple long ticket times in the kitchen during the biggest pop, but considering they were working with handwritten tickets all night they did a great job.

Specials:
Japanese Uni- 20
Snow Crab- 16 (probably would have sold more but we ran out)
Tsubugai- 6

3 Staff members that stood out (why/how):
-Had a talk with Kelly about professionalism tonight. Had a hole in her back pocket of her jeans. Came in the other day without her work shoes, and had to go back home. Tonight she had a folded black linen on her shoulder for the the first part of her shift. Her hair was resting on it, and I asked her to take it off and put it in the linen bag. She abruptly told me it was her coughing rag. I told her that's pretty gross, and that she needs to cough into her arm or a paper towel. Her cough got worse through the night. I feel bad that she's sick, and I guess there's a cough going around, but I don't see Sophia and Ruthy with "a coughing rag". I told her she needed to get her shift covered tomorrow or get some medicine to suppress the cough. She's also just unaware of her space, and tends to have poor judgment in general. I keeping think about Elizabeth's note about her explaining a mistake to a table by saying we scheduled her several doubles in a row. She is really the only server we have that I'm concerned about giving good service. Also, any criticism and she immediately gets angry/defensive or cries. I feel like it's a challenge just to try and guide her in the right direction. Samara, I'd like to give her eval this period. If I don't see a change in her overall performance she's going back to the support staff schedule.  

-Had a table give Krystin a round of applause when they found out she was their server. She must have impressed them the last time.

-Matt is so solid in the kitchen. I love working with that guy.  

Any VIP's in?

Comps& Void Detail:
-Void 2 Bf Carpaccios
-Server Misring Yakuniku was suppose to be Yaki Onigiri
-Changed Mind for a Croquette that took 25 min

R&M needs:
-Andy came out a said we were good to go. About 15 minutes into the shift the breaker tripped, and shot sparks again. Daniel said he knew why it was doing that, and that the cord to the small cooler was frayed and probably getting wet. We pulled it away from the wall, and sure enough that was it. He said he mentioned it before to Elizabeth, but we didn't have any electrical tape at the time so I guess it's been a ticking time-bomb. I asked Matt to rush to the store and get electrical tape. Wrapped up the cord, and flipped the breaker, and we were good to go. Well, almost. The kitchen printer went down. It was getting power, and I ran a test on it which worked fine. Tech support was no help. There were only 2 people working, and neither could help. The supervisor is unavailable until tomorrow morning. They said they would leave him a message to call me tonight, but it never happened. Ran the whole shift with hand-written tickets to the kitchen.

-Rodrigo fixed the gate by 7pm. Speedy service!

-The stem that goes into the sanitizer for the dishwasher broke tonight. Matt fixed it, but it doesn't reach the bottom. I'll call Autochlor tomorrow.

86'd items/ need more: