Wendesday 5/4/15 recap

Written By: Dusten

LY Lunch Sales: 1522.95
Projected Sales : 1944
TY Lunch Sales: 1976
+/- : 30% over LY and $32 over PS
Lunch Covers: 121
Avg PPA: 16.33

LY Dinner Sales: 4565.80
Projected Sales : 5278
TY Dinner Sales: 5996
+/- : 31% over LY $718 over LY
Dinner Covers: 203
Avg PPA: 29.54


Previous Days Labor: 22%

Previous Days Comps: 6%
Controllable Comps: 0.52%

Weather: warm and sunny.

Special events?: National Star Wars Day.

Who worked: Lunch: Naoto, Lindsey, Kelly, Johnny CL, Chris FR, Taylor SA and Cindy hosting
Dinner: Naoto, Mandy, Sayo, Krystin, Sophia CL, Miriam and Maverick hosting, Kaori SA and Hiroe FR.

Flow of Business, Cuts and Ticket Times: COA was doing some utility work outside this morning and they knocked out the power twice while we were setting up this morning. The second time was not long before 11am and it took until about 11:10am before the POS was running and online. Lunch was slow for a while. I cut Naoto at 12:40pm and we immediate picked up. We eventually filled up and had a couple parties that wanted to wait for a table rather than be seated immediately at the bar. Sushi bar got backed up in the push a little. Take made sure the servers knew to communicate this to their tables. Once the rush was over I cut Kelly- around 1:30pm. Lindsey and Johnny close it down.

Dinner was steady. We started out pretty slow. Things picked up shortly after 6:30pm and we were on a wait just before 7pm. We stayed full will about 9pm. With only a few 2 tops on the wait I let Naoto and Mandy go. 2 on at 9:30pm.


Specials:

3 Staff members that stood out (why/how): Gotta keep an eye on Maverick. I caught him texting at the stand when we were still slow. I reminded him of the policy. Also there was in incident involving a 4-top that claimed to be on the list that weren't:
A woman came in and said her party had been passed over a few times. They weren't in the computer, but I remember seeing them waiting outside when I was trying to find the owner of a truck parked on the sidewalk. She was pretty upset, but in that scary calm way. She mentioned Shawn Cirkiel's name, saying he recommended us to them. She also started talking about Daruma and emailing people from there about us. Her name is Paula and she is a tall woman with shoulder length blond hair, if anyone knows. She claimed to be upper management for a number ("25") of restaurants. Maverick didn't remember seeing them, said he would have remembered them and wasn't sure of their whole story. Again, I saw them waiting outside a good 10-15 minutes earlier. It took relocating some very understanding customers (they had also parked on the side walk and were asked to move their truck) to the sushi bar to free up B1, but we got them sat almost immediately. I sent them some aburi-aji and everything was rainbows and sunshine afterwards. I think like Taylor did, Maverick maybe underestimates the amount of presence of mind his job requires. Samara contacted me during the shift and he has been written up. 6 week probationary period. Next cell phone infraction results in week suspension.
-Kelly left her bag and bike helmet here in the oshibori basket after lunch. Mandy discovered it and moved it to the office. I'm pretty sure she went to Workhorse with Lindsey after their shift. I missed it this part, but apparently Kelly came in very visibly drunk at about 9:45-9:50 pm and claimed her belongings. I'm not even sure why she needed to leave her things here if she wasn't a double. I don't particularly think we have room to be storing people's item's that aren't on the clock. I guess in her defense, she got in and out as quickly and quietly as possible, but I feel it is worth mentioning.
-Servers seemed to do well today. Those who usually complain, didn't. Those who never complain still didn't. Anyone who did complain was perfectly justified. I saw good amounts of teamwork. Lots of prebussing and general concern for the restaurant and each other.


Any VIP's in? Cindy's sisters came in for lunch, as did Angie from Sa-Ten. There was a regular I noticed but don't know his name.
My friend Jeremy from Bullfight.
Kenny- I hadn't seen him in a while. He says he's been coming in though.
Chance and a friend.

Comps& Void Detail: 1x saba nigiri, 86'd last part of lunch
1x sunshine roll- misring
Employee Day off for Angie.
FNF for Cindy's sisters.
3 kome buck cards.
2x $10 kome bucks cards from Cindy for her sisters' lunch.
1x miso soup- wasn't made.

R&M needs: soft serve seems more prone to freezing over lately. Naoto mentioned the mix being pretty thick. I don't know if it is someone following a recipe or if Take is making it, but that may be a problem still as there is a lot of mix in the fridge. Naoto suggested having the lunch closer turn off the machine, but still leave it churning.
-Lots of flies around. Tis' the season. I killed several between lunch and dinner.
-Asahi machine exploded beer everywhere again. This time Krystin was cleaning it (daily duty) and reassembling everything. She was hooking the keg back up and beer came spewing out from connections in the tap again.

86'd items/ need more: uni, mirugai