Saturday PM 4.30.16

Written By: Elizabeth
LY Dinner Sales: $7055
Projected Sales : $7843
TY Dinner Sales: $7767
+/- : +10% LY and -$76 PS!
Dinner Covers: 271
Avg PPA: $28.66

Weather: Sunny and hot! High 80s, but the "real feel" was in the 90s

Special events?: Samara mentioned them. Eeyores Bday

Who worked: Clair, Camacho, Mandy, Ruthy, Dusten CL. Chelsea Host, Kelly CT, Kaori SA, Hiroe FR

Flow of Business, Cuts and Ticket Times:
Busy from Go. As usual on a Saturday. Got on the wait around 6, got off the wait around 8:45, then got back on a wait around 10pm, and off the wait at 10:40. Busy busy night.
Had a 6 top, 7 top & 9 top all walk in at the same time. And later another 8 top walk in. Mandy was busy in the party room all night, Ruthy had the 9 top in the back B's and then just a few others throughout the night, so I bought her dinner. I also bought her dinner because she had to deal with the obnoxious B5.

These two girls (one was in last night) were just really obnoxious. no other way to put it. Let me start from when they first walked in. We told them the wait would be about an hour. They started pointing at the sushi bar and asking to sit there, and I repeatedly explained that there are other people waiting. The one girl sat down in the lobby and had a plastic cup in her hand with what looked like wine. I told her she couldn't have it but she claimed it was only mountain dew so I just let it go. They decided to wait outside. When I came to get them for their table the one girl was smoking a cigarette and I told her she needed to put it out, so she flicked it in our parking lot. How nice. Once sat at B5 they kept Ruthy hostage for a little bit, then ordered some stuff from her.  But at one point doing their meal, apparently, the one girl put her leg up on the bench and on the chair that one of the children at the B6 9-top was using. The dad came over and let me know that they were really obnoxious and rude, and he didn't want me to do anything right now but he just wanted to make me aware. He was super sweet about it and even offered to pay their tab just so they would leave. He noted that they were being difficult with their server too. I already had a feeling this was going on considering the hard time they both gave me when they walked in. I just wanted to get them out of here as quick as I could. They wanted to cancel their Philly and Rock and Roll but it had just come up, so I told Ruthy to run it. They wanted to Rock and Roll boxed up but claimed they never ordered it. I comp'd it to get them out of here and they were gone shortly thereafter. I tried to buy B6 dessert but they said they were too full. They were just really nice about the whole thing. I comp'd the kids Ramunes.

After that, the night was smooth. Just plain busy.

Specials:
Japanese Uni 10
Snow Crab 28
Hirame 15
Apple Pie Spring Rolls 7

3 Staff members that stood out (why/how):
-Mandy, Clair and Dusten all got the butts whooped at 10pm when we went back on the wait. They were all juggling tables and hustling on the floor. They all kept it together and kept moving.

-Chelsea did a great job at the host stand solo- though I was up there for the big rush helping her decide where to put the large parties, she really does a great job.
-Ruthy handled the obnoxious table really well. as well as her meager $700 in sales. I bought her dinner and a glass of wine.

Any VIP's in?
The 9 top looked familiar and he said they come in all the time. Really nice families. Don't know their names though
Leslie & Theresa
Andrew and Kalynn

Comps& Void Detail:
Recovery for the Ramunes
Server misring, Dusten rang in a Camembert instead of a Parfait.
Guest Changed mind on the Rock n Roll
Kome Bucks for Ruthy

R&M needs:
I saw the crack Matt was talking about. Not sure what it's from, honestly, just like the wall is separating from itself. We can try the spray caulk.
Rodrigo is coming by tomorrow to fix the gutter that is falling off the front of the building.
Ice Machine stopped producing and I'm not sure why. Chris from Pro Ice is sending someone out tomorrow to fix it. I ordered ice in the meantime. Tis the season, right? **Update! 11:17pm, I just heard it drop it's first batch of ice.

86'd items/ need more:
Had to order ice.
I ordered more crayons and they will be in on Wednesday. Just in time for Kids Day !!