Written By: Elizabeth
LY Lunch Sales: $2546
Projected Sales : $2840
TY Lunch Sales: $2573
+/- : +1% LY and -$267 PS
Lunch Covers: 147
Avg PPA: $17.50
Previous Days Labor: 18%
Previous Days Comps: 4%
Controllable Comps: 7.26% , $13 for Guest Changed mind on the Alone Together Roll. Though in this case it was just a case of the guest being aggressive, eating it and not wanting to own up to it. That was a big chunk of the Ctrl Comps. Also $7.50 for bones in the superfly roll.
Weather: Sunny and 80s. Beautiful
Special events?:Mothers Day Weekend on the Heels of Pecan St.Festival and probably something else.
Who worked: Clair CL. Krystin, Sayo, Kelly. Taylor SA, Chris FR, Grant Host
Flow of Business, Cuts and Ticket Times:
A bit of a rough shift today. Business was slow until noon, then we had a six top reso sit (at 11:45) and around noon had a walk in 7 top and 8 top back to back. Restuarant filled quickly after that. Grant being the only solo host (picked up for Cindy) struggled getting organized and greeting guests. I tried to help while also letting him man the helm, but it was painful. Had to tell him not to quote people 10-20 minutes (especially because it's only generally 15) because when people hear 20 minutes at lunch they tend not to stay. We rarely get up to a 20 minute wait at lunch anyway, so that's also why.
Joe had a meltdown working ramen. He messed up two Ramens and a Ten Zaru. So Matt sent him outside to cool down while he and Daniel took the helm and pumped out the tickets. They saved the day! No guest complaints because of it.
Taylor was sluggish and unfocused. I asked him a few times to really focus his energy but he was a little scattered today. He just couldn't find his groove. Finally, after 4 tables got up at once I stopped him, told him I would tackle the back As while he got sushi bar and that seemed to get him back on track. He got it together around 1:30 and finished the shift strong at least.
Overall it was busy until the end. The flow was definitely choppy, just due to Grant not having run a solo host shift. Tables often got up in clusters in each section (B5, 6, & 7 at once. Then A 3,6 & 7 at once, etc)
Cut Kelly at 1:30 and Krystin at 1:45 and Sayo and Clair rode it out til close.
3 Staff members that stood out (why/how):
-I think I covered this above. Grant, Taylor.
Any VIP's in?
Rob the wine guy
Kenny
Catherine & don't know the guys name. Recognized him first, then her.
Ish with his friend again.
Comps& Void Detail:
none!
R&M needs:
Last night I asked both Take and Hector to make sure Orlando scrubbed the dish wall down with bleach because the mold was unbearable. I came to both of them around 9pm and said that since it was slowing down, in his downtime, asked him to scrub the wall. This morning I came in and it was not scrubbed down. Marilu did it today at noon, while we were busy, she multi tasked to get it down in between washing dishes and scrubbing/cutting fish. Please make sure we are holding our dishwashers accountable as well. If the health inspector would have come in this morning we would have been marked off for that.
86'd items/ need more:
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