Saturday, May 21, 2016

Saturday AM 5/21/16

Written By:

LY Lunch Sales: $2894
Projected Sales : $3672
TY Lunch Sales: $3331
+/- : +15% over LY & -$341 under PS
Lunch Covers: 190
Avg PPA: $17.53


Previous Days Labor:12.66%

Previous Days Comps: 3.18%
Controllable Comps: 6.15%

Weather: 80's and muggy, it might rain?

Special events?: Gradutation


Who worked: Cindy, Grace, Lindsey, Johnny (CL), John (SA), Hiroe (FR), Miriam (H)

Flow of Business, Cuts and Ticket Times: Several large party walk ins for Graduation. Four 5-tops, three 6-tops, one 8-top, as well as an 8-top and a 12-top in the party room. Great hustle and flow from the entire staff. No customer issues or long ticket times. Wait was never more than 30 minutes for parties of 3+ and only 15-20 minutes for parties of 2. Cut Cindy at 2:30 and Grace at 2:45. Had two tables walk in around 5 minutes to close.

Forgot to mention this yesterday but had a similar interaction today: customers with large dogs wanting to sit on the patio. I explained we cannot permit this and that they're dogs are OK with service papers. Both instances the customer asked for to-go and were unhappy when this request could not be accommodated. Do we have anything on yelp that specifies our lack of patio seating and our policy for dogs??

Specials:

3 Staff members that stood out (why/how): Excellent pacing and seating from Miriam today, which made the flow of service more manageable.

Cindy made no computer mistakes and held her own.

Kitchen crew was on top of it today!

Any VIP's in? Not a one.

Comps& Void Detail: Birthday dessert and a couple of misrings.

R&M needs:

86'd items/ need more:

1 comment:

  1. There's nothing online regarding dogs in the restaurant, but anyone who has ever gone out to eat should know that no restaurant allows dogs inside unless they are service dogs. I know it's annoying. but nothing we should really put too much energy into

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